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Giva eHelpDesk VS ShellNewHandler

Compare Giva eHelpDesk VS ShellNewHandler and see what are their differences

Giva eHelpDesk

Founded in 1999, Giva was among the first to provide a suite of help desk and customer service/call center applications architected for the cloud.

Rating
0 reviews
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Alternatives Is it good?
ShellNewHandler

SourceForge.net: ShellNewHandler details page

Rating
0 reviews
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Alternatives Is it good?
Cyclr
Powerful SaaS integration toolkit for SaaS developers - create, amplify, manage and publish native integrations from within your app with Cyclr's flexible Embedded iPaaS. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, ShellNewHandler seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
0 vs 2
Appointments and Scheduling popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Giva eHelpDesk
ShellNewHandler
Website givainc.com sourceforge.net
Pricing
Official pricing
—
Listed in
Appointment Booking Medical Practice Management Appointment Scheduling Appointments and Scheduling +1
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1

Features and specs

What each product offers, as listed by its team.

Giva eHelpDesk 5 features
ShellNewHandler 0 features
  • User-Friendly Interface
    Giva eHelpDesk is designed with a clean and intuitive interface that allows users to navigate the platform easily, reducing the learning curve for new users.
  • Customization Options
    The platform offers a variety of customization options that enable organizations to tailor the system to their specific needs, enhancing flexibility and adaptability.
  • Robust Reporting Tools
    Giva eHelpDesk provides strong reporting and analytics features that help companies derive actionable insights from their service data, facilitating improved decision-making.
  • Cloud-Based
    Being a cloud-based solution, it allows for easy access from anywhere, facilitating remote work and ensuring that support teams can function effectively without being tied to physical locations.
  • Excellent Customer Support
    Giva is known for offering responsive and helpful customer support, ensuring that any issues are resolved quickly and efficiently.

Possible disadvantages

  • Cost Consideration
    The platform may have a higher price point compared to some other help desk solutions, which might be a concern for smaller organizations with limited budgets.
  • Integration Limitations
    There might be limitations regarding integration with some third-party applications, potentially requiring additional workarounds for seamless connectivity.
  • Complexity of Advanced Features
    Some of the more advanced features and configurations can be complex to implement and manage, possibly requiring specialized training or support.
  • Limited Offline Capabilities
    As a cloud-based solution, Giva eHelpDesk's functionality is dependent on internet connectivity, limiting its use in offline scenarios.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Giva eHelpDesk
ShellNewHandler

No analysis of Giva eHelpDesk yet.

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Giva eHelpDesk
ShellNewHandler
100% 100%
Appointments and Scheduling
0% 0%
0% 0%
Website Monitoring
100% 100%
100% 100%
Appointment Booking
0% 0%
0% 0%
Monitoring Tools
100% 100%

User comments

Share your experience with using Giva eHelpDesk and ShellNewHandler. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Giva eHelpDesk 0 mentions
ShellNewHandler 2 mentions

Tracking Giva eHelpDesk since Mar 2021.

  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Alternatives to Giva eHelpDesk and ShellNewHandler

When comparing Giva eHelpDesk and ShellNewHandler, you can also consider the following products.

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