GhostChat
tawk.to
Crisp Chat
Chatway
Tidio
Intercom
tawk.to
LiveChat
Crisp Chat
Zendesk
Freshdesk
LiveAgent
GhostChat is a lightweight, privacy-first live chat widget built for fast-loading websites. At ~15KB, it's 10โ20x smaller than alternatives like Tawk.to, Crisp, Tidio, or Intercom โ zero cookies, zero tracking, GDPR-friendly out of the box.
Add it to any site with a single script tag. Messages are delivered in 15โ30ms globally via edge servers. Reply from the dashboard, email, or your phone.
Need automation? The optional AI assistant answers common questions from your FAQ knowledge base.
Free tier available. Pro starts at $5/mo.
Tidio is a customer service software suite and marketing platform that integrates help desk, live chat, AI chatbots, AI agents, and email automation to enhance customer engagement for businesses of all sizes.
Designed for e-commerce, SaaS, and service-oriented companies, Tidio helps businesses provide real-time support, streamline communication, and increase conversions. With AI-driven chatbots, it automates responses, resolves common queries, and collects leads, reducing the workload on support teams. It also offers multi-channel messaging, allowing businesses to manage conversations from email, Messenger, and Instagram in one place.
With Lyro, Tidio's agentic AI for customer service, businesses can achieve up to a 64% resolution rate. Save time, money, and get more done without overextending your team.
Tidioโs intuitive interface, drag-and-drop chatbot builder, and integrations with platforms like Shopify, WordPress, and Zapier make it easy to deploy. Its analytics and visitor tracking features provide insights to improve engagement. With customizable widgets and a mobile app, Tidio ensures businesses stay connected with customers 24/7, improving customer satisfaction and sales.
All plans come with a free 7-day trial. No credit card required.
GhostChat TidioTidio is recommended for small to medium-sized businesses, e-commerce sites, and startups that require a reliable customer support solution with automation capabilities. It is particularly useful for those looking to streamline communication across multiple channels and increase customer engagement without extensive technical setup.
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Tidio's answer:
Tidio's answer:
GhostChat's answer
GhostChat is a live chat widget built privacy-first from the ground up โ zero cookies, zero tracking, GDPR-friendly with no consent banner. At ~15KB it's 10โ20x lighter than tools like Intercom or Crisp, so it won't slow your site or hurt your Google ranking. It runs on Cloudflare's edge, so messages deliver in 15โ30ms worldwide.
Tidio's answer:
Tidio is consistently considered the easiest o use customer service tool on the market. No code, plug and play. Launch your live chat/chatbot widget with a single line of code. Integrate with your tools with one click. Turn it on in Shopify and WordPress by installing the extensions. Train Lyro by simply uploading your FAQs and knowledge base. What's most important, however, is LyroโTidio's AI agent for customer service capable of achieving up to 64% resolution rates, no development required.
GhostChat's answer
Most chat widgets are heavy (100โ300KB), load tracking scripts, and drop cookies on your visitors. GhostChat does none of that โ it's a fraction of the size, adds no tracking, and installs with a single script tag. It's also honestly priced: a real free tier and paid plans from $5/mo, monthly billing, no per-seat surprises.
Tidio's answer:
Tidio provides modern customer service tools for the mobile-first digital era. It's lightweight help desk allows agents to manage their workload with ease, no matter what channel they need to use (email, live chat, Messenger, lnstagram, WhatsApp). The chatbot automations are easy to set up through the visual automation flow builder. Lyro provides enterprise-grade conversational AI agency without the enterprise pricing and bloat.
GhostChat's answer
Indie hackers, micro-SaaS founders, and small teams who care about site speed and visitor privacy โ people who want simple, fast live chat without the bloat, tracking, or enterprise pricing of the big platforms.
Tidio's answer:
Tidio's flexibility makes it the tool of choice for businesses across the boardโfrom SMBs to large enterprises. With its scalable, transparent pricing and multiple tiers, users can select the plan that truly fits their requirements. Thanks to Tidio's native integrations with WordPress, Shopify, and multiple other shopping platforms, Tidio has gained popularity among ecommerce and retail businesses. An increasing number of companies in tech and services are joining Tidio for its high-quality features and flexibility.
GhostChat's answer
GhostChat was built out of frustration with live chat tools that treat your visitors as data to harvest โ slowing sites down and tracking users across the web. The goal was the opposite: a chat widget that's fast, respects visitor privacy, and just does its job. Your visitors' data stays yours, not the vendor's.
Tidio's answer:
Tidio was founded in 2013 in Szczecin, Poland by CEO Tytus Goลas. Since its inception as a live chat plugin, the project has grown and expanded into chatbot, help desk, and now AI agent solutions. Backed by series B founding amounting to more than $25,000,000, Tidio is consistently providing value to businesses and their audiences.
Signed up for the live chat features. The businesses took off and I had trouble managing all the communication. I turned Lyro on and it's solved most of the FAQs and issues without me needing to respond. Great tool! Very easy to use. Kudos for pricing that makes sense.
Based on our record, GhostChat seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
GhostChat is an open source embeddable Chat widget that runs on Cloudflare Workers and Durable Objects. The client widget is under 10KB. Here's how it works. - Source: dev.to / 3 months ago
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Crisp Chat - Multi-channel customer support software
Chatway - Your website's new live chat
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
