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GetSatisfaction VS Usabilla

Compare GetSatisfaction VS Usabilla and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Usabilla logo Usabilla

Collect user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions.
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
  • Usabilla Landing page
    Landing page //
    2023-10-20

GetSatisfaction videos

+ Add

Getsatisfaction - Pivotal Tracker

Usabilla videos

+ Add

Usabilla - HubSpot Customer Success Story

More videos:

  • Review - Usabilla - How does it work?
  • Review - How Usabilla Helped Human Scale User Feedback with 1M+ App Downloads

Category Popularity

0-100% (relative to GetSatisfaction and Usabilla)

GetSatisfaction

Usabilla

Help Desk
100 100%
Help Desk
0% 0
Customer Feedback
58 58%
Customer Feedback
42% 42
User Feedback
0 0%
User Feedback
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using GetSatisfaction and Usabilla. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and Usabilla

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

Usabilla Reviews

10 Must Have Tools for Conversion Optimization
Usabilla considers itself a new standard in user feedback, and it’s a rather useful platform for optimizing your conversions. To start, the system works to bring you visual feedback so you can make changes to your site and understand exactly what makes your users tick.
Source: ecommerce-platforms.com

What are some alternatives?

When comparing GetSatisfaction and Usabilla, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Delighted - The fastest and easiest way to gather actionable feedback from your customers

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

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