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GetSatisfaction VS Wootric

Compare GetSatisfaction VS Wootric and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Wootric logo Wootric

Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
  • Wootric Landing page
    Landing page //
    2023-09-18

GetSatisfaction videos

+ Add

Getsatisfaction - Pivotal Tracker

Wootric videos

+ Add

Wootric Product Overview | Modern Customer Feedback Management Software

More videos:

  • Demo - Wootric NPS Survey Demo (2015)
  • Review - How Wootric Uses NLP and ML to Make Sense of Hundreds of Thousands of Surveys | Wootric

Category Popularity

0-100% (relative to GetSatisfaction and Wootric)

GetSatisfaction

Wootric

Help Desk
100 100%
Help Desk
0% 0
Customer Feedback
33 33%
Customer Feedback
67% 67
Surveys
0 0%
Surveys
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using GetSatisfaction and Wootric. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and Wootric

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

Wootric Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Wootric (an InMoment company) is a customer experience management software that makes use of single-question microsurveys. Most of these surveys include metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES). What’s especially great about this tool is that it can be installed quickly and easily. All feedback (once collected) is...
Source: mopinion.com

What are some alternatives?

When comparing GetSatisfaction and Wootric, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Delighted - The fastest and easiest way to gather actionable feedback from your customers

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Survicate - Collect feedback on your website and find out more about your visitors.

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