Software Alternatives, Accelerators & Startups

GETA.AI VS Live Guide

Compare GETA.AI VS Live Guide and see what are their differences

GETA.AI logo GETA.AI

Discover how GETA AI's advanced solutions can streamline your business operations and drive growth. Explore our AI-powered tools today!

Live Guide logo Live Guide

Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.
  • GETA.AI Dashboard
    Dashboard //
    2025-05-27
  • GETA.AI Coversation Inbox
    Coversation Inbox //
    2025-05-27
  • GETA.AI Bot Builder Module
    Bot Builder Module //
    2025-05-27
  • GETA.AI Bot Flow Builder
    Bot Flow Builder //
    2025-05-27
  • GETA.AI Contact Module
    Contact Module //
    2025-05-27
  • GETA.AI Segments
    Segments //
    2025-05-27
  • GETA.AI Broadcasting Module
    Broadcasting Module //
    2025-05-27
  • GETA.AI Automation Module
    Automation Module //
    2025-05-27
  • GETA.AI Web Forms
    Web Forms //
    2025-05-27
  • GETA.AI Whatsapp Flows
    Whatsapp Flows //
    2025-05-27
  • GETA.AI Smart AI
    Smart AI //
    2025-05-27
  • GETA.AI Tasks
    Tasks //
    2025-05-27
  • GETA.AI API Library
    API Library //
    2025-05-27
  • GETA.AI File Manager
    File Manager //
    2025-05-27

Geta.ai is a no-code conversational AI platform that helps businesses automate customer engagement, lead qualification, and workflow execution across messaging channels like WhatsApp, SMS, Email, and Web. Designed to simplify communication and enhance productivity, Geta.ai enables teams to build smart virtual assistants that respond instantly, personalize conversations, and integrate seamlessly with existing CRMs, lead systems, and marketing tools.

Whether you're in real estate, education, healthcare, finance, or ecommerce, Geta.ai helps you deliver fast, consistent, and scalable customer interactions. With support for multilingual chat, easy API integrations, and real-time analytics, it empowers brands to reduce manual workload, shorten response time, and increase conversion.

  • Live Guide Landing page
    Landing page //
    2021-09-23

GETA.AI features and specs

  • Custom Views
    Customize inbox views to align with specific goals, simplifying workload organization and boosting productivity.
  • Workflow Automation
    Direct messages based on keywords, sender, or time, ensuring they reach the appropriate destination efficiently.
  • Internal Notes
    Collaborate seamlessly by chatting with teammates within the inbox, enhancing searchability and reference.
  • Collision Detection
    Receive alerts when another agent is responding to the same customer, preventing duplicate responses.
  • Reporting
    Utilize agent reports to track and optimize support team performance, uncovering strategies to enhance service.
  • Lead Qualification
    Chatbots automatically qualify inbound leads by asking crucial questions upfront.
  • Multi-Channel Deployment
    Deploy AI-powered chat and voice bots across various channels and languages without coding.
  • Templates
    Accelerate deployment with over 50 ready-to-use workflows and templates tailored for various industries.
  • Live Chat
    Allow multiple agents to engage in live chats simultaneously, ensuring a seamless customer experience.
  • Dashboards
    Empower your team with unlimited live chat dashboards for exceptional real-time customer service.
  • Broadcasting & Automation
    Manage unlimited broadcasting campaigns and automate notifications for strategic and targeted communication.

Live Guide features and specs

  • Real-time Communication
    Live Guide allows for real-time communication between customers and support agents, enhancing customer experience and providing immediate assistance.
  • Customizable Interface
    The platform offers customizable chat interfaces to match the branding and aesthetics of the company, creating a seamless experience for users.
  • Multi-language Support
    Live Guide supports multiple languages, making it accessible for businesses with a global customer base.
  • Integration Capabilities
    The service can be integrated with various CRM systems, analytics tools, and social media platforms, providing a unified approach to customer management.
  • Analytics and Reporting
    Live Guide offers detailed analytics and reporting features, which help in assessing the performance of customer support and identifying areas for improvement.

Possible disadvantages of Live Guide

  • Cost
    Live Guide can be expensive, especially for small businesses or startups with limited budgets, making it less accessible for some potential users.
  • Complex Setup
    Setting up the platform can be complex and may require technical expertise, which could be a barrier for companies without dedicated IT support.
  • Learning Curve
    New users might face a steep learning curve, as the platform offers a broad range of features that can be overwhelming initially.
  • Limited Free Version
    The free version of Live Guide has limited features, which might not be sufficient for businesses looking to fully leverage the platform's capabilities.
  • Performance Issues
    There may be occasional performance issues such as lag or downtime, which can affect the real-time communication capabilities of the service.

Analysis of Live Guide

Overall verdict

  • Overall, Live Guide is a valuable tool for businesses looking to boost their customer service operations, thanks to its reliability and customizable options. It is well-suited for companies prioritizing speed in customer communication and those needing a scalable chat solution to handle both small and large volumes of interactions.

Why this product is good

  • Live Guide (liveguidechat.com) is considered a strong option for live chat solutions due to its user-friendly interface, robust feature set, and seamless integration capabilities with various platforms. It offers real-time chat support, which can enhance customer engagement and improve response times. Additionally, it includes tools for monitoring chat metrics, customer satisfaction, and team performance.

Recommended for

  • Businesses seeking to improve customer engagement through live chat.
  • Companies looking for an easy-to-use, customizable chat platform.
  • Organizations aiming for scalable communication tools.
  • Teams that benefit from analytics and performance metrics to optimize support.

GETA.AI videos

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Live Guide videos

YouTube TV Review Live Guide and Local Channels - YouTube TV Channel Lineup and DVR Features

Category Popularity

0-100% (relative to GETA.AI and Live Guide)
Customer Support
16 16%
84% 84
Customer Engagement
100 100%
0% 0
Business & Commerce
0 0%
100% 100
AI
100 100%
0% 0

Questions and Answers

As answered by people managing GETA.AI and Live Guide.

What makes your product unique?

GETA.AI's answer

GETA.AI stands out by offering a fully integrated, AI-powered conversational platform that automates lead engagement, qualification, and follow-up across multiple channelsโ€”combining ease of integration, intelligent workflows, and deep domain adaptability to deliver faster responses, higher conversions, and seamless customer experiences without heavy tech overhead.

Why should a person choose your product over its competitors?

GETA.AI's answer

A person should choose GETA.AI over competitors because it provides an easy-to-deploy, all-in-one AI conversational platform that combines smart automation with deep integration capabilities, supports multi-channel communication (WhatsApp, SMS, Email), and offers advanced lead qualification and analytics, all tailored to boost engagement and conversions while reducing manual effort. Its user-friendly interface and scalable design make it ideal for businesses seeking quick results without complex setups.

How would you describe your primary audience?

GETA.AI's answer

GETA.AIโ€™s primary audience includes businesses and organizations across industries that rely heavily on customer engagement and lead managementโ€”such as real estate, retail, education, finance, and servicesโ€”looking to automate and personalize their communication via AI-powered chatbots and omnichannel messaging to improve response times, qualify leads efficiently, and enhance overall customer experience.

What's the story behind your product?

GETA.AI's answer

Founded in 2023 and headquartered in Pune, Maharashtra, Geta.ai Labs Private Limited is a privately held company specializing in AI-driven business solutions. The company was established with the vision to bridge the gap between businesses and their customers by providing intelligent, scalable, and secure AI solutions. With a team of experienced professionals, Geta.ai continues to innovate, helping organizations across various sectors achieve operational excellence and superior customer experiences.

Who are some of the biggest customers of your product?

GETA.AI's answer

Some of the prominent institutions utilizing Geta.ai include:

  • SNAP (Symbiosis)
  • Sri Balaji University
  • MIT WPU
  • NICMAR
  • Parul University
  • Rings & I
  • Afairs Exhibitions Pvt. Ltd.

User comments

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What are some alternatives?

When comparing GETA.AI and Live Guide, you can also consider the following products

Yellow.ai - Automate interactions with your customers & employees in 135+ languages & across 35+ channels to deliver actionable outcomes at lower costs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 64% of all tickets automatically.

TextUs - TextUs is the leading businesses texting platform for professionals.

Twilio - Brings voice and messaging to your web and mobile applications.