Software Alternatives, Accelerators & Startups

GETA.AI VS Gupshup.io

Compare GETA.AI VS Gupshup.io and see what are their differences

GETA.AI logo GETA.AI

Discover how GETA AI's advanced solutions can streamline your business operations and drive growth. Explore our AI-powered tools today!

Gupshup.io logo Gupshup.io

GupShup provides a scalable and reliable cloud messaging platform.
  • GETA.AI Dashboard
    Dashboard //
    2025-05-27
  • GETA.AI Coversation Inbox
    Coversation Inbox //
    2025-05-27
  • GETA.AI Bot Builder Module
    Bot Builder Module //
    2025-05-27
  • GETA.AI Bot Flow Builder
    Bot Flow Builder //
    2025-05-27
  • GETA.AI Contact Module
    Contact Module //
    2025-05-27
  • GETA.AI Segments
    Segments //
    2025-05-27
  • GETA.AI Broadcasting Module
    Broadcasting Module //
    2025-05-27
  • GETA.AI Automation Module
    Automation Module //
    2025-05-27
  • GETA.AI Web Forms
    Web Forms //
    2025-05-27
  • GETA.AI Whatsapp Flows
    Whatsapp Flows //
    2025-05-27
  • GETA.AI Smart AI
    Smart AI //
    2025-05-27
  • GETA.AI Tasks
    Tasks //
    2025-05-27
  • GETA.AI API Library
    API Library //
    2025-05-27
  • GETA.AI File Manager
    File Manager //
    2025-05-27

Geta.ai is a no-code conversational AI platform that helps businesses automate customer engagement, lead qualification, and workflow execution across messaging channels like WhatsApp, SMS, Email, and Web. Designed to simplify communication and enhance productivity, Geta.ai enables teams to build smart virtual assistants that respond instantly, personalize conversations, and integrate seamlessly with existing CRMs, lead systems, and marketing tools.

Whether you're in real estate, education, healthcare, finance, or ecommerce, Geta.ai helps you deliver fast, consistent, and scalable customer interactions. With support for multilingual chat, easy API integrations, and real-time analytics, it empowers brands to reduce manual workload, shorten response time, and increase conversion.

  • Gupshup.io Landing page
    Landing page //
    2023-06-14

GETA.AI features and specs

  • Custom Views
    Customize inbox views to align with specific goals, simplifying workload organization and boosting productivity.
  • Workflow Automation
    Direct messages based on keywords, sender, or time, ensuring they reach the appropriate destination efficiently.
  • Internal Notes
    Collaborate seamlessly by chatting with teammates within the inbox, enhancing searchability and reference.
  • Collision Detection
    Receive alerts when another agent is responding to the same customer, preventing duplicate responses.
  • Reporting
    Utilize agent reports to track and optimize support team performance, uncovering strategies to enhance service.
  • Lead Qualification
    Chatbots automatically qualify inbound leads by asking crucial questions upfront.
  • Multi-Channel Deployment
    Deploy AI-powered chat and voice bots across various channels and languages without coding.
  • Templates
    Accelerate deployment with over 50 ready-to-use workflows and templates tailored for various industries.
  • Live Chat
    Allow multiple agents to engage in live chats simultaneously, ensuring a seamless customer experience.
  • Dashboards
    Empower your team with unlimited live chat dashboards for exceptional real-time customer service.
  • Broadcasting & Automation
    Manage unlimited broadcasting campaigns and automate notifications for strategic and targeted communication.

Gupshup.io features and specs

  • Comprehensive Messaging Platform
    Gupshup offers a wide range of messaging channels including SMS, WhatsApp, RCS, Facebook Messenger, and more, providing a unified platform for multi-channel communication.
  • Developer-Friendly
    Gupshup provides robust APIs, extensive documentation, and SDKs to make it easy for developers to integrate messaging capabilities into their applications.
  • Scalability
    The platform is designed to handle high volumes of messages, making it suitable for both small-scale and enterprise-level applications.
  • Rich Features
    Gupshup includes advanced features like chatbots, AI-driven automation, and rich media messages which can enhance customer engagement and streamline business processes.
  • Global Reach
    With support for multiple languages and international messaging, Gupshup helps businesses connect with customers globally.

Possible disadvantages of Gupshup.io

  • Cost
    While Gupshup offers a free tier, the costs can add up for high-volume messaging or when utilizing advanced features, which might be a concern for startups or small businesses.
  • Learning Curve
    Despite being developer-friendly, the abundance of features and capabilities may present a learning curve for new users, particularly those without a technical background.
  • Regional Restrictions
    Certain messaging channels or features may not be available in all regions, which could limit its utility for businesses targeting specific markets.
  • Dependency on API
    The platformโ€™s functionalities heavily rely on API calls, so any issues with API performance or downtime can directly impact messaging services.
  • Customer Support
    Some users have reported that customer support can be slow or less responsive, which might be problematic for businesses that require quick issue resolution.

Analysis of Gupshup.io

Overall verdict

  • Overall, Gupshup.io is a strong choice for businesses and developers looking to implement advanced messaging solutions. Its comprehensive set of features, ease of integration, and support for multiple platforms make it a viable option in the conversational AI space.

Why this product is good

  • Gupshup.io is considered good because it provides a robust platform for creating and managing chatbots and messaging solutions across various channels. It offers a versatile API and tools for developers to efficiently build conversational experiences. Additionally, it supports a wide range of messaging platforms such as WhatsApp, Facebook Messenger, and others, making it a flexible choice for businesses looking to engage with their customers through messaging apps.

Recommended for

  • Businesses
  • Developers
  • Customer Support Teams
  • Marketing Agencies
  • Individuals or enterprises looking to create chatbots
  • Organizations requiring multi-channel messaging solutions

GETA.AI videos

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Gupshup.io videos

GupShup #2 | YouTube Family | DFL

More videos:

  • Review - Review of Gupshup App Combo Stickers of WhatsApp and Telegram

Category Popularity

0-100% (relative to GETA.AI and Gupshup.io)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
Customer Engagement
20 20%
80% 80
Messaging
0 0%
100% 100

Questions and Answers

As answered by people managing GETA.AI and Gupshup.io.

What makes your product unique?

GETA.AI's answer

GETA.AI stands out by offering a fully integrated, AI-powered conversational platform that automates lead engagement, qualification, and follow-up across multiple channelsโ€”combining ease of integration, intelligent workflows, and deep domain adaptability to deliver faster responses, higher conversions, and seamless customer experiences without heavy tech overhead.

Why should a person choose your product over its competitors?

GETA.AI's answer

A person should choose GETA.AI over competitors because it provides an easy-to-deploy, all-in-one AI conversational platform that combines smart automation with deep integration capabilities, supports multi-channel communication (WhatsApp, SMS, Email), and offers advanced lead qualification and analytics, all tailored to boost engagement and conversions while reducing manual effort. Its user-friendly interface and scalable design make it ideal for businesses seeking quick results without complex setups.

How would you describe your primary audience?

GETA.AI's answer

GETA.AIโ€™s primary audience includes businesses and organizations across industries that rely heavily on customer engagement and lead managementโ€”such as real estate, retail, education, finance, and servicesโ€”looking to automate and personalize their communication via AI-powered chatbots and omnichannel messaging to improve response times, qualify leads efficiently, and enhance overall customer experience.

What's the story behind your product?

GETA.AI's answer

Founded in 2023 and headquartered in Pune, Maharashtra, Geta.ai Labs Private Limited is a privately held company specializing in AI-driven business solutions. The company was established with the vision to bridge the gap between businesses and their customers by providing intelligent, scalable, and secure AI solutions. With a team of experienced professionals, Geta.ai continues to innovate, helping organizations across various sectors achieve operational excellence and superior customer experiences.

Who are some of the biggest customers of your product?

GETA.AI's answer

Some of the prominent institutions utilizing Geta.ai include:

  • SNAP (Symbiosis)
  • Sri Balaji University
  • MIT WPU
  • NICMAR
  • Parul University
  • Rings & I
  • Afairs Exhibitions Pvt. Ltd.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GETA.AI and Gupshup.io

GETA.AI Reviews

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Gupshup.io Reviews

10 Best Interakt Alternatives & Competitors in 2024 (Affordable & Best)
โ€‹GupShup's reputation as a leader in cloud communication is well-deserved, with a repertoire that seamlessly integrates the robust capabilities of the WhatsApp Business API. Its platform is a conduit for businesses, allowing them to harness the vast potential of multimedia messaging, drive sales with dynamic product catalogues, streamline order processes, and elevate...
Source: doubletick.io
10 Best WATI Alternatives & Competitors in 2024 (Affordable & Best)
Gupshup is a cloud-based platform that offers communication services to businesses of all sizes, including WhatsApp Business API. With Gupshup's platform, businesses can send unlimited multimedia messages, showcase product catalogues to drive commerce, take and receive orders, and use smart chatbots to drive customer support. The platform also features conversational AI and...
Source: doubletick.io

What are some alternatives?

When comparing GETA.AI and Gupshup.io, you can also consider the following products

Yellow.ai - Automate interactions with your customers & employees in 135+ languages & across 35+ channels to deliver actionable outcomes at lower costs.

WATI - No-code chatbot builder for WhatsApp Business

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Twilio - Brings voice and messaging to your web and mobile applications.

Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 64% of all tickets automatically.

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!