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Genesys PureConnect VS injixo

Compare Genesys PureConnect VS injixo and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

injixo logo injixo

injixo is a cloud-based workforce management software for call centers.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • injixo Landing page
    Landing page //
    2023-10-02

Genesys PureConnect videos

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injixo videos

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What our customer like about injixo WFM

More videos:

  • Review - The Forum Awards: Yorkshire Housing's Workforce Management journey with injixo

Category Popularity

0-100% (relative to Genesys PureConnect and injixo)

Genesys PureConnect

injixo

Communication
94 94%
Communication
6% 6
Customer Support
83 83%
Customer Support
17% 17
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Genesys PureConnect and injixo, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Basecamp - A simple and elegant project management system.

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