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Genesys PureConnect VS Avaya Aura

Compare Genesys PureConnect VS Avaya Aura and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Avaya Aura logo Avaya Aura

Avaya Aura is an enterprise collaboration software.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Avaya Aura Landing page
    Landing page //
    2023-07-30

Genesys PureConnect videos

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Avaya Aura videos

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A Deep Dive into Avaya Aura Architecture

More videos:

  • Review - Avaya Aura® Contact Center and Contact Center Select 7 0 Knowledge Transfer Part 1
  • Review - Avaya Aura SIP Trunking Training

Category Popularity

0-100% (relative to Genesys PureConnect and Avaya Aura)

Genesys PureConnect

Avaya Aura

Communication
84 84%
Communication
16% 16
Customer Support
81 81%
Customer Support
19% 19
Enterprise Communication
82 82%
Enterprise Communication
18% 18
Call Center Software
84 84%
Call Center Software
16% 16

User comments

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What are some alternatives?

When comparing Genesys PureConnect and Avaya Aura, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Genesys Engage - Contact Center Operations

Dixa - Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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