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Genesys Cloud VS SessionStack

Compare Genesys Cloud VS SessionStack and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SessionStack logo SessionStack

Record and replay web app issues. See them the way they happened to end users.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • SessionStack Landing page
    Landing page //
    2022-01-20

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

SessionStack videos

+ Add

Get notified about critical errors, review and replay them with SessionStack

More videos:

  • Review - Replaying an application crash with SessionStack

Category Popularity

0-100% (relative to Genesys Cloud and SessionStack)

Genesys Cloud

SessionStack

Communication
100 100%
Communication
0% 0
User Experience
0 0%
User Experience
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Web Analytics
0 0%
Web Analytics
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and SessionStack, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

LiveSession - LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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