Software Alternatives & Reviews

Genesys Cloud VS 3CX Phone System

Compare Genesys Cloud VS 3CX Phone System and see what are their differences

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

3CX Phone System logo 3CX Phone System

3CXPhone is a free VoIP phone available for Windows, iPhone or any Android based smart phone such...
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • 3CX Phone System Landing page
    Landing page //
    2023-06-23

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

3CX Phone System videos

3CX Phone System 12 Review

More videos:

  • Review - Overview of 3CX Phone System Version 15 Free Edition

Category Popularity

0-100% (relative to Genesys Cloud and 3CX Phone System)
Communication
68 68%
32% 32
Customer Support
100 100%
0% 0
Enterprise Communication
61 61%
39% 39
VoIP
0 0%
100% 100

User comments

Share your experience with using Genesys Cloud and 3CX Phone System. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Genesys Cloud and 3CX Phone System, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.