Software Alternatives & Reviews

Genesys Cloud VS Asterisk

Compare Genesys Cloud VS Asterisk and see what are their differences

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Asterisk logo Asterisk

An open source telephony switching and private branch exchange service for Linux.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Asterisk Landing page
    Landing page //
    2021-08-01

Genesys Cloud videos

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Asterisk videos

Asterisk Knee Braces Review

More videos:

  • Review - The Asterisk War Anime Review
  • Review - The Asterisk War Sucks [Part 1]

Category Popularity

0-100% (relative to Genesys Cloud and Asterisk)
Communication
53 53%
47% 47
Customer Support
100 100%
0% 0
VoIP
0 0%
100% 100
Enterprise Communication
44 44%
56% 56

User comments

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Social recommendations and mentions

Based on our record, Asterisk seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

Asterisk mentions (4)

  • Trouble configuring asterix for home pbx with IP phone
    Retrieve the official files from asterisk.org, extract and change directories. Source: 10 months ago
  • SIP server installation
    Perhaps asterisk / FreePBSX or similar would suite your goals? asterisk.org. Bit of a learning curve, but there is lots of documentation and examples too. Source: almost 2 years ago
  • Looking for a Simple Texting Service
    Asterisk? Foss telephoniserver, been around for a long time so mature and solid https://asterisk.org. Source: over 2 years ago
  • Phone Scammer group's open directory
    These are all just sound files, and from what I can recall I'd bet at least 97% are the standard Asterisk (open source PBX software) set (probably core perhaps plus some extras en + es for some). -- It's certainly Alison's voice, and and all the same jokes are there (e.g. zombies, lotso-monkeys). Source: about 3 years ago

What are some alternatives?

When comparing Genesys Cloud and Asterisk, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.