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3CX Phone System VS NICE inContact

Compare 3CX Phone System VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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3CX Phone System logo 3CX Phone System

3CXPhone is a free VoIP phone available for Windows, iPhone or any Android based smart phone such...

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • 3CX Phone System Landing page
    Landing page //
    2023-06-23
  • NICE inContact Landing page
    Landing page //
    2023-10-04

3CX Phone System videos

+ Add

3CX Phone System 12 Review

More videos:

  • Review - Overview of 3CX Phone System Version 15 Free Edition

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to 3CX Phone System and NICE inContact)

3CX Phone System

NICE inContact

Communication
30 30%
Communication
70% 70
Enterprise Communication
37 37%
Enterprise Communication
63% 63
VoIP
100 100%
VoIP
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare 3CX Phone System and NICE inContact

3CX Phone System Reviews

We have no reviews of 3CX Phone System yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing 3CX Phone System and NICE inContact, you can also consider the following products

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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