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freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Asterisk - An open source telephony switching and private branch exchange service for Linux.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.