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Genesys Cloud VS FreeSWITCH

Compare Genesys Cloud VS FreeSWITCH and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

FreeSWITCH logo FreeSWITCH

FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • FreeSWITCH Landing page
    Landing page //
    2023-09-13

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

FreeSWITCH videos

+ Add

FreeSWITCH Explained

More videos:

  • Review - ClueCon Weekly - Feb 10, 2016 - FreeSWITCH Team - Year in Review

Category Popularity

0-100% (relative to Genesys Cloud and FreeSWITCH)

Genesys Cloud

FreeSWITCH

Communication
64 64%
Communication
36% 36
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
55 55%
Enterprise Communication
45% 45

User comments

Share your experience with using Genesys Cloud and FreeSWITCH. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, FreeSWITCH seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

FreeSWITCH mentions (1)

  • Ask HN: What is the best privacy focussed video doorbell?
    I thought FREESwitch was the new hotness in PBX software? https://freeswitch.com/. - Source: Hacker News / over 2 years ago

What are some alternatives?

When comparing Genesys Cloud and FreeSWITCH, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

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