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Genesys Cloud VS freepbx

Compare Genesys Cloud VS freepbx and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

freepbx logo freepbx

FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • freepbx Landing page
    Landing page //
    2023-09-30

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

freepbx videos

+ Add

FreePBX One Year Follow up Review and The Phones We Use: Yealink YEA-W56P & Zoiper

More videos:

  • Review - [part 07] Choosing a VoIP PBX for business phone system: why FreePBX?
  • Review - Review: Using Zoiper with FreePBX & OpenVPN on Android

Category Popularity

0-100% (relative to Genesys Cloud and freepbx)

Genesys Cloud

freepbx

Communication
65 65%
Communication
35% 35
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
57 57%
Enterprise Communication
43% 43

User comments

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What are some alternatives?

When comparing Genesys Cloud and freepbx, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

FusionPBX - FusionPBX is an open source FreeSWITCH GUI.

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