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FusionPBX VS Polycom SoundPoint IP

Compare FusionPBX VS Polycom SoundPoint IP and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

FusionPBX logo FusionPBX

FusionPBX is an open source FreeSWITCH GUI.

Polycom SoundPoint IP logo Polycom SoundPoint IP

Polycom SoundPoint IP Series is an enterprise-grade family of IP desktop phones designed to make voice communications effective & productive
Not present
  • Polycom SoundPoint IP Landing page
    Landing page //
    2023-10-14

FusionPBX features and specs

  • Feature-Rich
    FusionPBX offers a comprehensive set of features including voicemail, call recording, IVR, call routing, and more. These features cater to the needs of both small businesses and large enterprises.
  • Open-Source
    Being open-source, FusionPBX allows for extensive customization and flexibility. Users can modify the source code to tailor the system to their specific needs.
  • Cost-Effective
    Since it is open-source, FusionPBX can be deployed without expensive license fees. This makes it a cost-effective solution for organizations of all sizes.
  • Scalability
    FusionPBX is scalable and can handle a growing number of users and increased call volumes with appropriate hardware and configuration.
  • Community and Support
    A robust community of developers and users is available for support. Additionally, professional support and training options are available through the FusionPBX website.
  • Multi-Tenant Support
    FusionPBX includes multi-tenant support, making it suitable for service providers who need to offer isolated environments for different customers.

Possible disadvantages of FusionPBX

  • Complexity
    Initial setup and configuration can be complex for users without prior experience in telephony systems. It may require a steep learning curve.
  • Hardware Requirements
    Depending on the scale, FusionPBX can require significant hardware resources, which can add to the cost if not planned properly.
  • Documentation
    While documentation exists, it may not be as comprehensive or up-to-date as some commercial solutions, sometimes making it challenging to resolve issues quickly.
  • Security
    As with any open-source software, ensuring security requires diligence in applying updates and patches. Lack of regular maintenance can make the system vulnerable.
  • Technical Support
    Though there is community support, professional technical support may incur additional costs, potentially offsetting some of the savings from its open-source nature.
  • Compatibility
    Compatibility issues can arise with certain hardware or third-party integrations, requiring additional effort for testing and configuration.

Polycom SoundPoint IP features and specs

No features have been listed yet.

Analysis of FusionPBX

Overall verdict

  • FusionPBX is considered a good choice for organizations seeking a flexible and feature-rich open-source PBX solution. Its scalability and comprehensive feature set make it a viable option for businesses of varying sizes and requirements.

Why this product is good

  • Features
    It provides a comprehensive set of features suitable for both basic and advanced telephony needs, including voicemail, call routing, call recording, and conferencing.
  • Open source
    Being open-source, FusionPBX allows users to customize the platform according to their specific requirements, along with the benefit of community support.
  • Scalability
    FusionPBX is designed to handle everything from small, single-location setups to large, multi-site organizations, offering flexibility and scalability.
  • Cost-effective
    As an open-source solution, FusionPBX can be a cost-effective alternative to proprietary PBX systems, reducing licensing costs while still providing robust functionality.
  • Active community
    It has a supportive community where users can exchange ideas, share documentation, and collaborate on improving the system.

Recommended for

  • Small to medium-sized businesses looking for a scalable telephony solution
  • Organizations with technical expertise that can benefit from a customizable open-source platform
  • Enterprises wanting to reduce telecommunication costs without sacrificing features
  • IT professionals and developers seeking a community-driven project for PBX customization

FusionPBX videos

+ Add

CC2018 28 Mark J Crane - FusionPBX and WebRTC

More videos:

  • Demo - FusionPBX / FreeSwitch - SmartOS Demo
  • Review - FusionPBX Domains (Multi-tenant)

Polycom SoundPoint IP videos

+ Add

Polycom SoundPoint IP335 IP Phone Video Review / Unboxing

More videos:

  • Review - Polycom SoundPoint IP 650 Video Review / Unboxing
  • Review - Host My Phone VoIP Phone Review of Polycom SoundPoint IP 550

Category Popularity

0-100% (relative to FusionPBX and Polycom SoundPoint IP)

FusionPBX

Polycom SoundPoint IP

Communication
91 91%
Communication
9% 9
VoIP
89 89%
VoIP
11% 11
Enterprise Communication
90 90%
Enterprise Communication
10% 10
Tool
100 100%
Tool
0% 0

User comments

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What are some alternatives?

When comparing FusionPBX and Polycom SoundPoint IP, you can also consider the following products

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Mitel - Business Communications and Collaboration

Asterisk - An open source telephony switching and private branch exchange service for Linux.

VoipSwitch - VoipSwitch provides complete VoIP and unified communications solutions.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).

XO Hosted PBX - Hosted PBX is a scalable UC solution that uses cloud technology to integrate HD voice & data services, mobility, along with advanced calling

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