
Front
Freshdesk
Zendesk
HelpScout
LiveAgent
Salesforce Service Cloud
Zoho Desk
GrooveHQ
June
PostHog
Mixpanel
Amplitude
Segment
Tableau
Google Analytics
Anania
Front
JuneBased on our record, Front should be more popular than June. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: over 2 years ago
Google image search say it's this: https://front.com/. Source: about 3 years ago
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 3 years ago
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 3 years ago
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 3 years ago
I think the point of real-time analytics is not to make product decisions but to get a sense of presence from your product and celebrate with your team. As an engineer on many teams shipping features I've found that it's somehow underwhelming to finally launch something after months of work. You launch and the only thing you get to celebrate is some donuts in the office and if something goes wrong a notification... - Source: Hacker News / almost 3 years ago
Example: https://usefathom.com/ and june.so. Source: about 3 years ago
Two and a half years ago my co-founder and I left our jobs on the product team at Intercom to try and build a startup. We went through YC and launched an analytics tool on top of Segment that allowed you to generate some pre-made reports for common product metrics (https://news.ycombinator.com/item?id=26155327 [1] https://www.fool.com/investing/2019/04/29/slack-relies-heavily-on-its-biggest-customers.aspx. - Source: Hacker News / about 3 years ago
We heard that hundreds of times since we started june.so. Source: over 3 years ago
I'm a former PM who struggled way too much with this topic and recently launched an analytics platform called https://june.so. Source: about 4 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
PostHog - An open source suite of product and data tools including product analytics, feature flags, session replay, A/B testing, surveys, and more.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Amplitude - Chart Your Path to Growth with Digital Analytics