Front
Freshdesk
Zendesk
HelpScout
LiveAgent
Salesforce Service Cloud
Zoho Desk
GrooveHQ
Haystack Analytics
LinearB
GitPrime
Waydev
Swarmia
CodeClimate
Athenian
Teamplify
Haystack is a real-time delivery analytics platform designed for engineering leaders like CTOs, VPs of Engineering, Directors of Software Engineering, and Engineering Managers. Haystack provides actionable insights that enable data-driven decision-making, aligning engineering performance with business objectives. Haystack platform integrates seamlessly with essential developer tools like GitHub and JIRA, offering a comprehensive view of team productivity and delivery efficiency.
Leading companies like AngelList, Shutterstock, Schneider Electric, and many more trust Haystack to optimize their development processes. By transforming historical Git data into objective insights, we help you identify bottlenecks and visualize trends, ensuring timely project delivery and sustained business growth. Our analytics dashboard allows you to monitor critical metrics such as cycle time, making it easier to spot inefficiencies before they escalate into costly delays.
Haystack helps engineering leaders to mitigate risks and improve workflow efficiency. With a unified view of the entire delivery lifecycle, you can track KPIs, compare performance trends, and make informed decisions that drive measurable outcomes. Our platform goes beyond merely measuring productivity; it equips you with the tools to foster continuous improvement and innovation within your teams.
Designed to scale with your organization, Haystack is the competitive advantage that data-driven engineering teams need to thrive. By leveraging analytics, you can transform your engineering operations, enhance collaboration, and accelerate your path to market success. Join top companies in harnessing the power of Haystack for a more efficient and effective engineering process.
Front
Haystack AnalyticsHaystack Analytics's answer:
Engineering Leaders and Managers
Based on our record, Front should be more popular than Haystack Analytics. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: over 2 years ago
Google image search say it's this: https://front.com/. Source: about 3 years ago
I also googled "Shift alternatives" and found front.com which has a web application. Source: over 3 years ago
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 3 years ago
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 3 years ago
Heads up: site is not loading. Ios Safari & macOS Chrome. Mixed Content: The page at 'https://usehaystack.io/' was loaded over HTTPS, but requested an insecure favicon 'http://www.usehaystack.io/favicon.ico'. This request has been blocked; the content must be served over HTTPS. - Source: Hacker News / over 5 years ago
Hey HN! I'm Julian, co-founder of Haystack (https://usehaystack.io). Weโre building one-click dashboards and alerts using Github data. While managing teams from startups to more established companies like Cloudflare, my cofounder Kan and I were constantly trying to improve our team and process. But it was pretty tough to tell if our efforts were paying off. Even tougher to tell where we could improve. We tried... - Source: Hacker News / over 5 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
LinearB - LinearB delivers software leaders the insights they need to make their engineering teams better through a real-time SaaS platform. Visibility into key metrics paired with automated improvement actions enables software leaders to deliver more.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
GitPrime - GitPrime uses data from any Git based code repository to give management the software engineering metrics needed to move faster and optimize work patterns.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Waydev - Waydev analyzes your codebase from Github, Gitlab, Azure DevOps & Bitbucket to help you bring out the best in your engineers work.