
Front
Freshdesk
Zendesk
HelpScout
LiveAgent
Salesforce Service Cloud
Zoho Desk
GrooveHQ
GhostChat
tawk.to
Crisp Chat
Tidio
Chatway
GhostChat is a lightweight, privacy-first live chat widget built for fast-loading websites. At ~15KB, it's 10โ20x smaller than alternatives like Tawk.to, Crisp, Tidio, or Intercom โ zero cookies, zero tracking, GDPR-friendly out of the box.
Add it to any site with a single script tag. Messages are delivered in 15โ30ms globally via edge servers. Reply from the dashboard, email, or your phone.
Need automation? The optional AI assistant answers common questions from your FAQ knowledge base.
Free tier available. Pro starts at $5/mo.
Front
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GhostChat's answer:
GhostChat is a live chat widget built privacy-first from the ground up โ zero cookies, zero tracking, GDPR-friendly with no consent banner. At ~15KB it's 10โ20x lighter than tools like Intercom or Crisp, so it won't slow your site or hurt your Google ranking. It runs on Cloudflare's edge, so messages deliver in 15โ30ms worldwide.
GhostChat's answer:
Most chat widgets are heavy (100โ300KB), load tracking scripts, and drop cookies on your visitors. GhostChat does none of that โ it's a fraction of the size, adds no tracking, and installs with a single script tag. It's also honestly priced: a real free tier and paid plans from $5/mo, monthly billing, no per-seat surprises.
GhostChat's answer:
Indie hackers, micro-SaaS founders, and small teams who care about site speed and visitor privacy โ people who want simple, fast live chat without the bloat, tracking, or enterprise pricing of the big platforms.
GhostChat's answer:
GhostChat was built out of frustration with live chat tools that treat your visitors as data to harvest โ slowing sites down and tracking users across the web. The goal was the opposite: a chat widget that's fast, respects visitor privacy, and just does its job. Your visitors' data stays yours, not the vendor's.
Based on our record, Front seems to be a lot more popular than GhostChat. While we know about 18 links to Front, we've tracked only 1 mention of GhostChat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: over 2 years ago
Google image search say it's this: https://front.com/. Source: about 3 years ago
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 3 years ago
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 3 years ago
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 3 years ago
GhostChat is an open source embeddable Chat widget that runs on Cloudflare Workers and Durable Objects. The client widget is under 10KB. Here's how it works. - Source: dev.to / 3 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Crisp Chat - Multi-channel customer support software
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.