Fixitize
RepairDesk
RepairShopr
RepairQ
Orderry
Fixably
PC Repair Tracker
JC ONE FIX
Syncro
Atera
NinjaOne
ConnectWise Automate
Kaseya VSA
Datto RMM
ManageEngine ServiceDesk Plus
LogMeIn Central
Fixitize is a cloud repair shop management platform that helps mobile, computer, and electronics repair businesses manage tickets, customers, inventory, scheduling, and invoicing in one place.
Fixitize brings together everything a modern repair shop needs to operate smoothly. Shops can create and manage repair tickets, assign technicians, update job progress, send customer notifications, and track diagnostics in one clear workflow. The platform also includes inventory and parts management, allowing teams to monitor stock levels, update pricing, manage suppliers, and stay ahead of shortages.
Fixitize supports quotes, invoices, payments, expenses, and income tracking so owners always know where the business stands financially. Multi-location shops can view performance across all branches, track technician productivity, manage employee schedules, and monitor KPIs from a central dashboard.
Our focus is on simplicity, reliability, and helping repair businesses save time. Whether you repair phones, computers, consoles, or other electronics, Fixitize gives you the tools to deliver better service, stay organized, and grow with confidence.
Fixitize
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Based on our record, Syncro seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Check out syncromsp.com It works wonders for us. You can set up auto ticket rules based on rules so if you get your voicemails via email, you can forward them to synco and it'll generate tickets. It's got everything else you're asking for too including teams, hippa compliance. Pricing is per technician and not per device, so very affordable. It offers a lot for the price. Source: over 4 years ago
I'm the developer of an open-source project called Remotely (https://github.com/lucent-sea/remotely). I'm also an ex-employee of Syncro (https://syncromsp.com/). This post is a request for help to convince Syncro to relinquish any claims they may have over my project, due to ambiguous language in their employment contract. Source: almost 5 years ago
Not everyone is glued to the FB, and being a B2B vendor, perhaps it's time to consider bringing forums/community under syncromsp.com domain? Source: almost 5 years ago
I currently don't use a RMM but some of my friends use Syncro. https://syncromsp.com/ and love it. Not sure if it fits your needs or not but worth a look. Source: almost 5 years ago
Syncromsp.com - You can add devices without the agent. Source: almost 5 years ago
RepairDesk - Repair tracking, inventory management and POS software for cell phone, computer, watch and jewelry repair shops. Intuitive to use & trusted by hundreds of users
Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platformโstreamlining organizational IT management at scale with our proprietary Action AIโข.
RepairShopr - RepairShopr provides robust ticketing and invoicing system, CRM, POS, and marketing platform for repair shops and IT support businesses.
NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
RepairQ - More than a POS, RepairQ is a full business management, CRM, and ticket tracking software built just for retail, repair shops.
ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.โTry ConnectWise Automate .