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Five9 VS Makerkit.dev

Compare Five9 VS Makerkit.dev and see what are their differences

Trexinet
Managed AI answering service for home-service businesses. Every call answered 24/7, callers qualified, jobs booked straight onto your calendar. Fully managed setup โ€” we build and tune the call flows. $59/mo + 5ยข/min, free 2-week pilot, no contract. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

Makerkit.dev logo Makerkit.dev

MakerKit is a SaaS Starter Kit for Next.js, Remix, Firebase and Supabase. Build unlimited SaaS products in record time with the best SaaS Boilerplate.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • Makerkit.dev Dashboard
    Dashboard //
    2024-12-07
  • Makerkit.dev Choose Plan
    Choose Plan //
    2024-12-07
  • Makerkit.dev Landing Page
    Landing Page //
    2024-12-07
  • Makerkit.dev Pricing
    Pricing //
    2024-12-07

Makerkit is a production-ready SaaS starter kit built with Next.js App Router and Supabase that helps developers launch faster.

It provides a robust foundation with built-in authentication, team management, billing integration, and Super Admin - all powered by a modular architecture that makes customization and maintenance a breeze.

Whether you're building a B2B or B2C application, Makerkit handles the complex infrastructure so you can focus on building your product's unique features using modern tools like TypeScript, React, and Tailwind CSS.

Five9

Website
five9.com
Pricing URL
Official Five9 Pricing
$ Details
-
Startup details
Country
United States
Edit details

Makerkit.dev

Website
makerkit.dev
Pricing URL
Official Makerkit.dev Pricing
$ Details
$299 / One-off
Startup details
Country
Singapore
Founder(s)
Giancarlo Buomprisco
Employees
1 - 9
Edit details

Five9 features and specs

  • Scalability
    Five9 provides a highly scalable cloud-based contact center solution that can grow with your business, accommodating small teams to large enterprises.
  • AI and Automation
    The platform leverages advanced AI and automation tools, such as predictive dialing and intelligent virtual agents, to streamline operations and improve efficiency.
  • Omni-Channel Capabilities
    Five9 enables seamless customer interactions across multiple channels including voice, email, chat, social media, and SMS, enhancing customer experience.
  • Integrations
    It offers robust integration capabilities with various CRM and business tools like Salesforce, Zendesk, and Microsoft Dynamics, facilitating a unified workflow.
  • User-Friendly Interface
    The platform features an intuitive and user-friendly interface, making it easy for agents and administrators to navigate and use effectively.

Possible disadvantages of Five9

  • Cost
    Five9 can be relatively expensive compared to some other contact center solutions, making it less viable for very small businesses or startups.
  • Complex Setup
    Initial setup and configuration can be complex and may require significant time and technical expertise, which could be a barrier for smaller organizations.
  • Learning Curve
    Despite its user-friendly interface, the comprehensive features and customization options can present a learning curve for new users and require additional training.
  • Dependency on Internet
    Being a cloud-based solution, Five9 is highly dependent on a stable internet connection. Any disruptions in internet service can significantly impact its performance.
  • Support Response Time
    Some users have reported slower response times from Five9 support, which can be problematic for resolving urgent issues quickly.

Makerkit.dev features and specs

  • Marketing Pages
    Landing page, pricing, FAQ, and other marketing pages included
  • Blog and Documentation
    Full-featured blog/documentation system with CMS integration
  • Authentication
    Complete auth system with email, OAuth, and MFA support
  • Billing
    Integrated payment system with Stripe and Lemon Squeezy support
  • Super Admin
    Admin dashboard to manage users, subscriptions and content
  • Translations (i18n)
    Multi-language support
  • Organizations/Teams
    Team management with roles and permissions system
  • Plugins
    Non-core functionality included as plugins: Testimonials, Roadmap, AI Chatbot, Waitlist

Analysis of Five9

Overall verdict

  • Overall, Five9 is considered a strong solution for businesses looking for efficient and scalable contact center software, benefiting from its wide range of features and ability to tailor solutions to specific business needs.

Why this product is good

  • Five9 is a cloud-based contact center solution that offers various customer service features like automated workflows, real-time analytics, and robust integration options with CRM platforms, making it a versatile choice for businesses seeking to enhance their customer support operations.

Recommended for

    Five9 is recommended for medium to large enterprises that require a reliable and flexible contact center platform with sophisticated call routing, extensive CRM integrations, and strong support features to manage high volumes of customer interactions effectively.

Analysis of Makerkit.dev

Overall verdict

  • Makerkit.dev is a solid, well-built SaaS starter kit that helps developers skip weeks of boilerplate setup by providing production-ready authentication, billing, and multi-tenancy features out of the box.

Why this product is good

  • Provides pre-built, production-ready SaaS boilerplate covering authentication, subscriptions, and team/organization management
  • Supports popular modern stacks like Next.js, Remix, Supabase, and Firebase
  • Saves significant development time by eliminating repetitive setup and configuration work
  • Comes with documentation, active maintenance, and community support
  • Includes billing integration with providers like Stripe and Lemon Squeezy
  • Built with TypeScript and modern best practices for maintainable, scalable code

Recommended for

  • Solo developers and indie hackers looking to launch a SaaS product quickly
  • Startups wanting to validate ideas without building infrastructure from scratch
  • Development teams needing a reliable, well-structured foundation for multi-tenant apps
  • Developers already familiar with Next.js, Remix, Supabase, or Firebase
  • Anyone wanting to avoid reinventing authentication and billing systems

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Makerkit.dev videos

No Makerkit.dev videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Five9 and Makerkit.dev)

Five9

Makerkit.dev

Communication
100 100%
Communication
0% 0
Developer Tools
0 0%
Developer Tools
100% 100
Call Center Software
100 100%
Call Center Software
0% 0
Boilerplate
0 0%
Boilerplate
100% 100

Questions & Answers

As answered by people managing Five9 and Makerkit.dev.

How would you describe the primary audience of your product?

Makerkit.dev's answer:

Indie Hackers and Companies who want to launch quickly, without compromising on quality.

Which are the primary technologies used for building your product?

Makerkit.dev's answer:

Makerkit uses Next.js 15 (App Router), Supabase, React.js, Typescript and Stripe.

What makes your product unique?

Makerkit.dev's answer:

Makerkit stands out by offering a truly modular architecture built with Turborepo, where core features like auth, billing, and notifications live in their own packages for better maintainability.

While most starters lock you into specific patterns or providers, Makerkit gives you flexibility with a multi-account system supporting both B2B and B2C scenarios, provider-agnostic billing, and edge-ready deployment options.

Beyond the basics, it includes production-ready features like multi-factor auth, real-time notifications, and team permissions - all built with Supabase, TypeScript, React Query, and modern tooling to make development a genuine pleasure.

Why should a person choose your product over its competitors?

Makerkit.dev's answer:

While other starters give you basic auth and a dashboard, Makerkit provides a genuinely modular foundation with the real features SaaS products need - like multi-factor auth, team permissions, real-time notifications, and provider-agnostic billing, all organized in clean, maintainable packages using Turborepo.

You get a first-class developer experience with TypeScript, React Query, and modern tooling, plus the flexibility to support both B2B and B2C scenarios, different payment providers, and edge deployment options.

Best of all, Makerkit is actively maintained with regular updates and responsive support, so you're building on a foundation that grows with your needs rather than painting yourself into a corner.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and Makerkit.dev

Five9 Reviews

Teliqon vs Five9: Contact Center Tools with Flexible Cloud Communication
Five9 supports omnichannel customer engagement across voice, SMS, chat, email, social messaging and AI-powered customer interaction channels. Advanced omnichannel orchestration is a core part of the Five9 customer experience platform.
Source: teliqon.io
The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 โ€“ Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9โ€™s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com

Makerkit.dev Reviews

We have no reviews of Makerkit.dev yet.
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Social recommendations and mentions

Based on our record, Makerkit.dev should be more popular than Five9. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: over 4 years ago

Makerkit.dev mentions (2)

What are some alternatives?

When comparing Five9 and Makerkit.dev, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ShipFa.st - The NextJS boilerplate with all the stuff you need to get your product in front of customers. From idea to production in 5 minutes.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

supastarter - The boilerplate for your next web app built on top of Supabase and Next.js.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Nexty.dev - Launch your SaaS in days, not weeks. Nexty.dev is a production-ready Next.js and Supabase starter template for building modern SaaS applications. Launch your content, AI, or subscription service faster.

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