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FieldEdge VS Fieldpoint

Compare FieldEdge VS Fieldpoint and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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  3. » Reviews
  4. » Alternatives

FieldEdge logo FieldEdge

FieldEdge, formerly dESCO, is the leading developer of innovative service management software for the service industry.

Fieldpoint logo Fieldpoint

Cloud-based field service and project management software
  • FieldEdge Landing page
    Landing page //
    2023-09-18
  • Fieldpoint Landing page
    Landing page //
    2023-01-21

FieldEdge features and specs

  • Comprehensive Features
    FieldEdge offers a wide range of features including scheduling, dispatching, invoicing, and customer management, providing a one-stop solution for field service management.
  • Mobile App
    The platform includes a mobile app that technicians can use on-site to access job details, update statuses, and process payments, enhancing their efficiency.
  • Integration Capabilities
    FieldEdge integrates well with other essential business tools like QuickBooks, allowing for seamless data flow between systems.
  • Customer Support
    FieldEdge has a reputation for strong customer support, including comprehensive onboarding services and ongoing assistance.
  • Real-time Updates
    The software provides real-time updates that allow managers and technicians to stay informed on job statuses and customer interactions instantly.
  • User-Friendly Interface
    FieldEdge features an intuitive and easy-to-navigate interface, making it accessible even for users who are not tech-savvy.

Possible disadvantages of FieldEdge

  • Cost
    FieldEdge may be more expensive than some other field service management solutions, which might be a barrier for smaller businesses.
  • Learning Curve
    Despite its user-friendly interface, the platform's many features can present a learning curve for new users.
  • Feature Overlap
    Some users may find that FieldEdge's multitude of features includes tools that they do not need, leading to potential underutilization.
  • Limited Customization
    FieldEdge offers a set framework that might be difficult to adapt for companies with highly specific or unique business processes.
  • Dependency on Internet
    The platform relies on internet connectivity for real-time updates and access, which might be a problem in areas with poor internet service.
  • Reporting Limitations
    Some users have reported that the reporting functionalities could be more robust and customizable to better meet their business needs.

Fieldpoint features and specs

  • Comprehensive Features
    Fieldpoint provides a wide range of features including work order management, contract management, and project management capabilities, which are valuable for various service management needs.
  • Integration Capabilities
    The platform integrates seamlessly with other software solutions like Microsoft Dynamics and QuickBooks, allowing for better data flow and operational efficiency.
  • Mobile Accessibility
    Fieldpoint offers a mobile application, enabling field technicians to access information and update statuses in real-time while on the go.
  • Customer Support
    The company provides reliable customer support services to assist users in troubleshooting and maximizing the use of the software.

Possible disadvantages of Fieldpoint

  • Complexity for New Users
    Due to its comprehensive set of features, new users might find the platform complex and experience a steep learning curve.
  • Cost Consideration
    The pricing of Fieldpoint can be relatively high for small businesses, making it a more viable option for medium to large enterprises.
  • Customization Limitations
    While Fieldpoint offers various features, customization options can be limited, which might restrict certain businesses from tailoring the platform to their specific needs.
  • Setup Time
    The initial setup and implementation of Fieldpoint can be time-consuming, requiring dedicated time and resources to configure the system fully.

Analysis of FieldEdge

Overall verdict

  • Overall, FieldEdge is generally well-received by service industry professionals who seek a comprehensive solution for managing field operations. However, as with any software, there are occasional criticisms about customer support and the cost structure, so it's important for potential users to evaluate it based on specific business needs.

Why this product is good

  • FieldEdge is appreciated for its range of features that streamline operations for service-based businesses such as plumbing, HVAC, and electrical services. It offers scheduling, dispatching, customer management, invoicing, and a mobile app that technicians can use in the field. The software integrates with QuickBooks, which can be beneficial for managing accounting tasks. Most users find the platform user-friendly and efficient in helping manage their business operations more effectively.

Recommended for

    FieldEdge is recommended for small to medium-sized service businesses in sectors like HVAC, plumbing, electrical, and other field service industries looking for an all-in-one solution to manage appointments, customers, and finances efficiently.

FieldEdge videos

+ Add

Overview of FieldEdge

More videos:

  • Review - FieldEdge Attacks ServiceTitan | Software Drama
  • Review - FieldEdge To ServiceTitan | Transition Guide

Fieldpoint videos

+ Add

Scheduling Resources for Work Orders Using Fieldpoint

More videos:

  • Review - Fieldpoint MobilePro - Evolving Field Service Mobility
  • Review - SEVR 125 fieldpoint review.

Category Popularity

0-100% (relative to FieldEdge and Fieldpoint)

FieldEdge

Fieldpoint

Field Service Management
74 74%
Field Service Management
26% 26
Work Management
69 69%
Work Management
31% 31
Sales Force Automation
100 100%
Sales Force Automation
0% 0
Field Management Software
51 51%
Field Management Software
49% 49

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FieldEdge and Fieldpoint

FieldEdge Reviews

10 Best Technician Scheduling Software in 2025
FieldEdge is built for service contractors who want scheduling software that ties closely to accounting. It’s often used by HVAC and plumbing businesses that track repeat maintenance jobs and rely on QuickBooks to manage invoices and payments.
Source: www.fieldpulse.com

Fieldpoint Reviews

We have no reviews of Fieldpoint yet.
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What are some alternatives?

When comparing FieldEdge and Fieldpoint, you can also consider the following products

HouseCall Pro - HouseCall Pro is a top rated mobile app that will put you in control & delight your customers. Scheduling, dispatching, GPS tracking, invoicing, credit cards & more.

ServiceTitan - #1 Management Software for Home Service Contractors.

mHelpDesk - mHelpDesk is a mobile field service management software.

Jobber - Jobber’s field service scheduling software and app is the best way to organize your service business. Quote, schedule, invoice, and get paid—all in one place. Our easy-to-use app powers your sales, operations, and customer service.

EyeOnTask - EyeOnTask is an all-in-one feature-rich cloud-based mobile workforce management software solution that helps field service companies and workers efficiently manage clients, inventory, jobs, and invoices in a single location.

ServiceFolder - Field service management software that helps small businesses manage their work orders, technicians, customer communications and more. Learn more about how ServiceFolder can help your company today!

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