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FieldAware Field Service Automation VS FieldEdge

Compare FieldAware Field Service Automation VS FieldEdge and see what are their differences

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FieldAware Field Service Automation logo FieldAware Field Service Automation

FieldAware Field Service Automation is a comprehensive solution created to make workers, agents and representatives in the field more efficient in performing their tasks.

FieldEdge logo FieldEdge

FieldEdge, formerly dESCO, is the leading developer of innovative service management software for the service industry.
  • FieldAware Field Service Automation Landing page
    Landing page //
    2023-01-26
  • FieldEdge Landing page
    Landing page //
    2023-09-18

FieldAware Field Service Automation features and specs

No features have been listed yet.

FieldEdge features and specs

  • Comprehensive Features
    FieldEdge offers a wide range of features including scheduling, dispatching, invoicing, and customer management, providing a one-stop solution for field service management.
  • Mobile App
    The platform includes a mobile app that technicians can use on-site to access job details, update statuses, and process payments, enhancing their efficiency.
  • Integration Capabilities
    FieldEdge integrates well with other essential business tools like QuickBooks, allowing for seamless data flow between systems.
  • Customer Support
    FieldEdge has a reputation for strong customer support, including comprehensive onboarding services and ongoing assistance.
  • Real-time Updates
    The software provides real-time updates that allow managers and technicians to stay informed on job statuses and customer interactions instantly.
  • User-Friendly Interface
    FieldEdge features an intuitive and easy-to-navigate interface, making it accessible even for users who are not tech-savvy.

Possible disadvantages of FieldEdge

  • Cost
    FieldEdge may be more expensive than some other field service management solutions, which might be a barrier for smaller businesses.
  • Learning Curve
    Despite its user-friendly interface, the platform's many features can present a learning curve for new users.
  • Feature Overlap
    Some users may find that FieldEdge's multitude of features includes tools that they do not need, leading to potential underutilization.
  • Limited Customization
    FieldEdge offers a set framework that might be difficult to adapt for companies with highly specific or unique business processes.
  • Dependency on Internet
    The platform relies on internet connectivity for real-time updates and access, which might be a problem in areas with poor internet service.
  • Reporting Limitations
    Some users have reported that the reporting functionalities could be more robust and customizable to better meet their business needs.

Analysis of FieldEdge

Overall verdict

  • Overall, FieldEdge is generally well-received by service industry professionals who seek a comprehensive solution for managing field operations. However, as with any software, there are occasional criticisms about customer support and the cost structure, so it's important for potential users to evaluate it based on specific business needs.

Why this product is good

  • FieldEdge is appreciated for its range of features that streamline operations for service-based businesses such as plumbing, HVAC, and electrical services. It offers scheduling, dispatching, customer management, invoicing, and a mobile app that technicians can use in the field. The software integrates with QuickBooks, which can be beneficial for managing accounting tasks. Most users find the platform user-friendly and efficient in helping manage their business operations more effectively.

Recommended for

    FieldEdge is recommended for small to medium-sized service businesses in sectors like HVAC, plumbing, electrical, and other field service industries looking for an all-in-one solution to manage appointments, customers, and finances efficiently.

FieldAware Field Service Automation videos

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FieldEdge videos

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Overview of FieldEdge

More videos:

  • Review - FieldEdge Attacks ServiceTitan | Software Drama
  • Review - FieldEdge To ServiceTitan | Transition Guide

Category Popularity

0-100% (relative to FieldAware Field Service Automation and FieldEdge)

FieldAware Field Service Automation

FieldEdge

Field Service Management
10 10%
Field Service Management
90% 90
Work Management
13 13%
Work Management
87% 87
Sales Force Automation
15 15%
Sales Force Automation
85% 85
Pest Control Management
100 100%
Pest Control Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FieldAware Field Service Automation and FieldEdge

FieldAware Field Service Automation Reviews

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FieldEdge Reviews

10 Best Technician Scheduling Software in 2025
FieldEdge is built for service contractors who want scheduling software that ties closely to accounting. It’s often used by HVAC and plumbing businesses that track repeat maintenance jobs and rely on QuickBooks to manage invoices and payments.
Source: www.fieldpulse.com

What are some alternatives?

When comparing FieldAware Field Service Automation and FieldEdge, you can also consider the following products

FieldCircle - FieldCircle, Field Service Management Software, is into helping enterprises and small businesses transform their field service operations and deliver efficiency, improved business performance

HouseCall Pro - HouseCall Pro is a top rated mobile app that will put you in control & delight your customers. Scheduling, dispatching, GPS tracking, invoicing, credit cards & more.

ServSuite - ServSuite Mobile allows users to go paperless with work orders and proposals while managing and tracking usage in the field for customer service.

mHelpDesk - mHelpDesk is a mobile field service management software.

ServiceTitan - #1 Management Software for Home Service Contractors.

Briostack - Automated online pest control software with customer portal

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