Software Alternatives, Accelerators & Startups

FeedbackSpot VS Desk360

Compare FeedbackSpot VS Desk360 and see what are their differences

FeedbackSpot logo FeedbackSpot

integrate popup widgets to any of your websites

Desk360 logo Desk360

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.
  • FeedbackSpot Landing page
    Landing page //
    2023-07-24
  • Desk360 Landing page
    Landing page //
    2022-07-12

Desk360 solutions let you create an inbox for your mobile apps or websites, integrate into several channels such as social media sites, WhatsApp etc. with no need for any other software and manage customer communications on a single platform. Way more affordable and user-friendly compared to its alternatives, Desk360 has been built in such a way that it can always be improved according to your feedback.

FeedbackSpot features and specs

No features have been listed yet.

Desk360 features and specs

  • A complete support with 360-degree customer view: Yes
  • Ticket system: Yes
  • Team Collaboration: Yes
  • Reports on Agent Performance and Ticket Volume: Yes
  • Mobile SDK in 40 Languages: Yes

FeedbackSpot videos

No FeedbackSpot videos yet. You could help us improve this page by suggesting one.

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Desk360 videos

Desk360 - Promotional Video

More videos:

  • Review - Desk360 - Omnichannel Customer Support Platform

Category Popularity

0-100% (relative to FeedbackSpot and Desk360)
User Feedback
100 100%
0% 0
Customer Support
14 14%
86% 86
Customer Feedback
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare FeedbackSpot and Desk360

FeedbackSpot Reviews

We have no reviews of FeedbackSpot yet.
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Desk360 Reviews

  1. Highly Recommended!

    I can manage all my customer feedback and reviews in one platform thanks to Desk360! I don’t need to check my support mail, App Store or any other feedback channels. The dashboard is very easy to use. I don’t get lost between complicated pages. I strongly recommend Desk360 to all mobile app developers.

    👍 Pros:    Easy to use|Easy integration|Cost effective
    👎 Cons:    Instagram
  2. Totally satisfied!

    Desk360 is a great solution to manage all your customer feedbacks/reviews in one place. Easy to use and price is quite reasonable (at least for now). I had a trial for 1 month and can recommend to everyone especially mobile app developers.

    👍 Pros:    Easy to use|Easy integration|Cost effective|Free trial
  3. Nice Platform!

    I'm a utility app owner, and there are 25K MAU's itself. We've been struggling to get over with the issues from our users that they reach us from many channels such as; Facebook, Twitter, e-mail, the app's contact us section, etc. Hence we have been spending too much time on related channels and this caused us got late to reply to the requests. Desk 360 has let us overwhelm all of the issues by providing an ability to manage those channels from a single platform. Also, the team helped us so much with upgrades which are tailored only for our needs. Long sentence short, if you're managing your brand, app. etc. by many channels, you gonna need to have Desk 360.

    🏁 Competitors: Zendesk, HelpDesk, Freshdesk, Helpshift
    👍 Pros:    Saves a ton of time|User-friendly|Easy integration|Affordable price
    👎 Cons:    Instagram

Social recommendations and mentions

Based on our record, FeedbackSpot seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FeedbackSpot mentions (1)

  • Selling SideProject (FeedbackSpot)
    Feedbackspot (A simple way to integrate popup widgets to any of your websites.) live link: https://feedbackspot.vercel.app/ There are total 15 Users and 0$+ MRR. If you want to grow this business and make this profitable. Make developer to use this. For discussion on the buying the product contact me on https://twitter.com/AravindKumarV09. - Source: Hacker News / about 1 year ago

Desk360 mentions (0)

We have not tracked any mentions of Desk360 yet. Tracking of Desk360 recommendations started around Mar 2021.

What are some alternatives?

When comparing FeedbackSpot and Desk360, you can also consider the following products

Feedback Lane - Feedback Lane lets you add a feedback widget to your website that's connected to a Notion table in your workspace.Make it easy for customers to send you feedback, then manage that feedback where you manage your business (Notion!)

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Feedback Fin - Collect feedback on any website (from Webflow to React webapp) by simply plugging in a just few lines of code.

Drift - A messaging app that helps you grow your business.

Hives.co - Capture & prioritize ideas and feedback from anyone you need

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community