Software Alternatives, Accelerators & Startups

EyeOnTask VS Zendesk

Compare EyeOnTask VS Zendesk and see what are their differences

EyeOnTask logo EyeOnTask

EyeOnTask is an all-in-one feature-rich cloud-based mobile workforce management software solution that helps field service companies and workers efficiently manage clients, inventory, jobs, and invoices in a single location.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • EyeOnTask Landing page
    Landing page //
    2023-08-25

EyeOnTask enables you to manage everything in a modern and intuitive way which makes it the best field service management software in the market.

We offer a system that solves the current issues faced by corporate field service management. We are a customer-focused organization with the mission of lowering costs, increasing efficiency, and optimizing operations for our clients. We have helped several field service businesses to manage and optimize their field activities which in turn boosted their return on investment. We are a name you can trust among the available field service softwares in the market.

Features

• Billing & Invoicing • Quotations/Estimations • Job Scheduling • Assets/Inventory Management • Job Time Tracker • Job Dispatching • Contract Management • Audit/Inspection • Appointments/Leaves • Client Call history and Service Tracking • Payment Collection On The Field • Electronic Signature • Customer portal • Equipment Management • Lead Management

Industries we serve

• HVAC • Plumbing • Computer Installation & Repair • Transportation and Logistics • Construction • CCTV Surveillance • Internet and Cable Service Provider • Pest Controlling • Cleaning Software • Lawncare and Landscape • Pool and Spa • Solar Installation System • Fire Safety and alarm systems. • Home Automation

EyeOnTask is a cloud-based field service management software that automates, organizes, and streamlines your company's operations.

  • Zendesk Landing page
    Landing page //
    2024-05-06

EyeOnTask

$ Details
paid Free Trial $5.0 / Monthly (Use for 15 days for free then pay $5/user and above as per plan)
Platforms
Website iOS Android
Release Date
2010 January

EyeOnTask features and specs

  • Instant Invoice and Billing: Quickly generate invoices
  • Custom forms: Built-in support to custom forms
  • Dashboard : Easy to use dashboard
  • Report & Analytics : Create insightful reports
  • Job Card: Digitalized job card
  • Recurring Jobs: Schedule recurring job calender
  • Mobile app: Available on both Android and iOS
  • Communication: Seamless channel to share messages, documents and live locations
  • Clean UI: Simple and easy to understand UI
  • Automated workflow: Customize workflow management
  • Inventory Management: Industry leading Inventory management
  • Payment: Integrated payment system
  • Location Tracking: Powerful live location tracking
  • Work Orders : Ability to manage heavy work orders
  • Employee Management: Impressive employee management system
  • Equipment Management : Hassle-free equipment and inventory management
  • Easy to Use : Very easy setup and use
  • Timesheets : Dynamic job timesheets for time tracking
  • Attendance Monitoring : Intuitive attendance management
  • eSign: On-field signature
  • Scheduling: Automated scheduling
  • Customer Portal: Impressive customer portal
  • Notifications: Real-time notifications
  • Multi Language : Supports more than 16 languages
  • No Credit Needed : easily use free version without inserting credit card details
  • Free setup : No Setup Cost
  • 24/7 Support : Round the clock support available
  • Free Trial: Free trial available for 15 days

Zendesk features and specs

No features have been listed yet.

EyeOnTask videos

Introduction EyeOnTask

More videos:

  • Tutorial - Equipment/Asset Management in the Field Service Software EyeOnTask
  • Tutorial - EyeOnTask : Best Field Service Management Software
  • Tutorial - How to use cleaning software in Field service management using EyeOnTask

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to EyeOnTask and Zendesk)
Field Service Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Work Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using EyeOnTask and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare EyeOnTask and Zendesk

EyeOnTask Reviews

  1. Best field service management software

    This of the best software to manage hvac business. 24/7 support, customization, easy to use software.

    👍 Pros:    Highly customizable|Cost effective|Clean ui|Hasslefree|Great customer support
    👎 Cons:    Nothing, so far

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

EyeOnTask mentions (0)

We have not tracked any mentions of EyeOnTask yet. Tracking of EyeOnTask recommendations started around May 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing EyeOnTask and Zendesk, you can also consider the following products

Fieldmotion - Fieldmotion provide an intelligent field service management software to help businesses manage their fieldworkers using mobile device technology.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Field Force Tracker - Field Force Tracker - Ranked #1 most Affordable Field service management software designed for enterprise organizations service solutions Dispatch Board and Simplify scheduling, billing, estimating & more

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CrewTracks - Field tracking software for construction managers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!