Software Alternatives, Accelerators & Startups

etcd VS Zendesk

Compare etcd VS Zendesk and see what are their differences

etcd logo etcd

A distributed, reliable key-value store for the most critical data of a distributed system

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • etcd Landing page
    Landing page //
    2021-07-29
  • Zendesk Landing page
    Landing page //
    2024-05-06

etcd videos

ETCD in Kubernetes

More videos:

  • Review - Service Discovery Zookeeper vs etcd vs consul أكتشاف الخدمات شرح عربى
  • Review - Episode#11 Working with ETCD - Backup and Restore Operations - Part#1

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to etcd and Zendesk)
Web Servers
100 100%
0% 0
Customer Support
0 0%
100% 100
Web And Application Servers
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare etcd and Zendesk

etcd Reviews

We have no reviews of etcd yet.
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Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, etcd should be more popular than Zendesk. It has been mentiond 26 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

etcd mentions (26)

  • Is Kubernetes a database? CRDs explained in five minutes
    Each time we create or update a K8s resource, the Kubernetes API stores it in its database — etcd. Etcd is a distributed key-value store used to store all of your resource configurations, such as deployments, services, and so on. A neat feature of etcd is that you can subscribe to changes in some keys in the database, which is used by other Kubernetes mechanisms. - Source: dev.to / 20 days ago
  • The Complete Microservices Guide
    Service Discovery: Microservices need to discover and communicate with each other dynamically. Service discovery tools like etcd, Consul, or Kubernetes built-in service discovery mechanisms help locate and connect to microservices running on different nodes within the infrastructure. - Source: dev.to / 9 months ago
  • How is Apache APISIX Fast?
    APISIX uses etcd to store and synchronize configurations. - Source: dev.to / 9 months ago
  • Apache APISIX without etcd
    Etcd is an excellent key-value distributed database used internally by Kubernetes and managed by the CNCF. It's a great option, and that's the reason why Apache APISIX uses it too. Yet, it's not devoid of issues. - Source: dev.to / 11 months ago
  • Evaluating Apache APISIX vs. Spring Cloud Gateway
    In traditional mode, APISIX stores its configuration in etcd. APISIX offers a rich API to access and update the configuration, the Admin API. In standalone mode, the configuration is just plain YAML. It's the approach for GitOps practitioners: you'd store your configuration in a Git repo, watch it via your favorite tool (e.g., Argo CD or Tekton), and the latter would propagate the changes to APISIX nodes upon... - Source: dev.to / 12 months ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing etcd and Zendesk, you can also consider the following products

Eureka - Eureka is a contact center and enterprise performance through speech analytics that immediately reveals insights from automated analysis of communications including calls, chat, email, texts, social media, surveys and more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Apache ZooKeeper - Apache ZooKeeper is an effort to develop and maintain an open-source server which enables highly reliable distributed coordination.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Apache Thrift - An interface definition language and communication protocol for creating cross-language services.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!