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EspoCRM VS Crust CRM

Compare EspoCRM VS Crust CRM and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

EspoCRM logo EspoCRM

EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.

Crust CRM logo Crust CRM

Crust CRM is an open source CRM with features like lead and account management, product management...
  • EspoCRM Landing page
    Landing page //
    2022-08-05

EspoCRM is a web-based application designed with the needs of startups, small and mid-size companies in mind. The software offers a wide range of features for automating every aspect of your business - from simple management of customer interactions and monitoring of the deal progress to advanced reporting and business process automation. It creates a unique and collaborative working environment for your employees with access all the necessary data at any time and from any place.

  • Crust CRM Landing page
    Landing page //
    2023-06-12

EspoCRM

Website
espocrm.com
$ Details
free
Platforms
REST API PHP JavaScript NGINX
Release Date
2014 February
Edit details

Crust CRM

Website
crust.tech
$ Details
-
Platforms
-
Release Date
-
Edit details

EspoCRM features and specs

  • Sales management
    Quotes, Sales Orders, Invoices
  • Marketing Automation
    Campaigns, Email Templates, Target Lists
  • Customer Support
    Customer Portals
  • Inventory Managment
    Products & Product Catalogs
  • Telephony
    Voip Integration, Voice Messages, Inbound & Outbound Calls
  • Team Collaboration
    Real-time Notifications, Stream, Shared Calendars
  • Reports & analytics
    Grid & List Reports, Revenue Forecasts
  • Data Synchronization
    Google Contacts & Calendar, Outlook Contacts & Calendar

Crust CRM features and specs

  • Open Source
    Crust CRM is open source, which means it can be customized and extended according to specific business needs without licensing costs.
  • Flexibility
    Highly flexible and can be tailored to fit various industries and use cases, thanks to its modular and scalable architecture.
  • Data Privacy
    Being self-hosted, Crust CRM offers greater control over data privacy and compliance, ensuring sensitive information is safeguarded according to organizational policies.
  • Integrated Solutions
    Includes a suite of integrated tools like messaging, help desk, and workflow management that enhance productivity and streamline business processes.
  • Cost-Effective
    No licensing fees make it a cost-effective solution, especially for small to medium-sized businesses looking to manage costs.
  • User-Friendly
    Features an intuitive user interface that is designed to be easy for users to navigate and operate, reducing the learning curve.

Possible disadvantages of Crust CRM

  • Technical Expertise Required
    Requires a good level of technical expertise for installation, customization, and maintenance, which can be a barrier for some organizations.
  • Resource Intensive
    Self-hosted solutions like Crust CRM may require significant server resources and management compared to cloud-based CRM solutions.
  • Community Support
    While open-source, support options primarily come from the community, which may be slower or less comprehensive compared to dedicated support services.
  • Initial Setup Complexity
    The initial setup process can be complex and time-consuming, potentially requiring additional staff or consultancy services.
  • Limited Third-Party Integrations
    May not have as many readily available third-party integrations compared to more established, proprietary CRM platforms.
  • Maintenance Responsibility
    All aspects of maintenance, updates, and security are the responsibility of the user organization, adding to administrative overhead.

EspoCRM videos

+ Add

Using EspoCRM

More videos:

  • Review - EspoCRM - General Overview | CRM
  • Review - Workflow in EspoCRM | Powerful Automation in your Business

Crust CRM videos

+ Add

Open Source Alternative To Salesforce : Crust CRM

More videos:

Category Popularity

0-100% (relative to EspoCRM and Crust CRM)

EspoCRM

Crust CRM

CRM
76 76%
CRM
24% 24
Sales
77 77%
Sales
23% 23
Sales Workflow
81 81%
Sales Workflow
19% 19
Small Business CRM
100 100%
Small Business CRM
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare EspoCRM and Crust CRM

EspoCRM Reviews

  1. Jerry Hamilton
    · Marketing Manager ·
    A convenient CRM platform for lead management and marketing

    We use EspoCRM to solve many tasks. In particular, the marketing department actively uses this platform for lead storage, contact management and email automation.

    🏁 Competitors: Zoho CRM, HubSpot CRM
    👍 Pros:    A wide range of tools|Customization and automation capabilities|An active community
    👎 Cons:    A limited list of integrations with popular services and apps

Crust CRM Reviews

We have no reviews of Crust CRM yet.
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What are some alternatives?

When comparing EspoCRM and Crust CRM, you can also consider the following products

Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

CiviCRM - A Constituent relationship management for the Civic Sector

Mautic - Mautic is marketing automation software (email, social, & more).

WORKetc CRM - All-in-one business management system. CRM + Social + Projects + Billing

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Pipeline CRM - Customer relationship management and sales CRM software to organize, track, and manage your deals, leads, and contacts. Great for sales teams of all sizes.

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