Software Alternatives, Accelerators & Startups

ESLint VS Intercom

Compare ESLint VS Intercom and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

ESLint logo ESLint

The fully pluggable JavaScript code quality tool

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • ESLint Landing page
    Landing page //
    2022-09-14
  • Intercom Landing page
    Landing page //
    2023-07-05

ESLint

Website
eslint.org
Pricing URL
-
$ Details
Release Date
-

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

ESLint features and specs

  • Customization
    ESLint is highly customizable through configuration files, allowing developers to tailor the linting process to fit their specific coding standards and project requirements.
  • Extensibility
    With a wide range of plugins and the ability to write custom rules, ESLint can be extended to accommodate unique project needs or additional languages and frameworks.
  • Community Support
    ESLint has a large and active community, ensuring continuous improvement, frequent updates, and a wealth of shared knowledge and resources.
  • Integrations
    ESLint integrates seamlessly with most development environments, build tools, and version control systems, making it easy to incorporate into existing workflows.
  • Error Prevention
    By statically analyzing code to catch potential errors and bad practices before runtime, ESLint helps improve code quality and reduce bugs.
  • Consistency
    Applying ESLint across a project ensures coding standards are maintained consistently, which is particularly beneficial for teams with multiple developers.

Possible disadvantages of ESLint

  • Initial Setup
    Configuring ESLint for the first time can be daunting, especially for those who are new to the tool or have complex project requirements.
  • Performance
    On large codebases, ESLint can sometimes slow down builds or editor performance due to the extensive analysis it performs.
  • Learning Curve
    There is a learning curve associated with understanding and configuring ESLint rules, which can be challenging for beginners.
  • Strictness
    Depending on the configuration, ESLint can be very strict, leading to a large number of warnings or errors that may initially overwhelm developers not accustomed to such rigorous linting.
  • Opinionated Rules
    Some ESLint default rules may not align with every developer's or team's coding style preferences, necessitating further customization and adjustment.
  • Maintenance
    Keeping ESLint configurations and plugins up to date requires ongoing maintenance, especially as projects evolve and dependencies change.

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

ESLint videos

ESLint Quickstart - find errors automatically

More videos:

  • Review - ESLint + Prettier + VS Code — The Perfect Setup
  • Review - Linting and Formatting JavaScript with ESLint in Visual Studio Code

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to ESLint and Intercom)
Code Coverage
100 100%
0% 0
Customer Support
0 0%
100% 100
Code Analysis
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using ESLint and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare ESLint and Intercom

ESLint Reviews

8 Best Static Code Analysis Tools For 2024
You can use ESLint through a supported IDE such as VS Code, Eclipse, and IntelliJ IDEA or integrate it with your CI pipelines. Moreover, you can install it locally using a package manager like npm, yarn, npx, etc.
Source: www.qodo.ai

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Social recommendations and mentions

Based on our record, ESLint seems to be a lot more popular than Intercom. While we know about 267 links to ESLint, we've tracked only 7 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ESLint mentions (267)

  • Never lose valuable error context in JavaScript
    While ESLint is the go-to tool for code quality in JavaScript, it doesn’t provide any built-in rule for this. - Source: dev.to / about 19 hours ago
  • Shopify: Getting to grips with GraphQL
    This linting is designed to work with eslint, which is very commonly used in the JavaScript world. - Source: dev.to / 9 days ago
  • Most Effective Approaches for Debugging Applications
    Static code analysis tools scan code for potential issues before execution, catching bugs like null pointer dereferences or race conditions early. Daniel Vasilevski, Director and Owner of Bright Force Electrical, shares, “Utilizing static code analysis tools gives us a clear look at what’s going wrong before anything ever runs.” During a scheduling system rebuild, SonarQube flagged a concurrency flaw, preventing... - Source: dev.to / 25 days ago
  • Static Code Analysis: Ensuring Code Quality Before Execution
    ESLint – Widely used for JavaScript/TypeScript projects to catch style and logic errors. - Source: dev.to / about 1 month ago
  • 🚀 Biome Has Entered the Chat: A New Tool to Replace ESLint and Prettier
    If you’ve ever set up a JavaScript or TypeScript project, chances are you've spent way too much time configuring ESLint, Prettier, and their dozens of plugins. We’ve all been there — fiddling with .eslintrc, fighting with formatting conflicts, and installing what feels like half the npm registry just to get decent code quality tooling. - Source: dev.to / about 2 months ago
View more

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

What are some alternatives?

When comparing ESLint and Intercom, you can also consider the following products

Prettier - An opinionated code formatter

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SonarQube - SonarQube, a core component of the Sonar solution, is an open source, self-managed tool that systematically helps developers and organizations deliver Clean Code.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CodeClimate - Code Climate provides automated code review for your apps, letting you fix quality and security issues before they hit production. We check every commit, branch and pull request for changes in quality and potential vulnerabilities.

Drift - A messaging app that helps you grow your business.