Software Alternatives & Reviews

EngageBay VS Customer.io

Compare EngageBay VS Customer.io and see what are their differences

EngageBay logo EngageBay

EngageBay is an affordable all-in-one marketing, sales CRM and service helpdesk software for growing companies to acquire, engage and nurture web visitors to happy customers.

Customer.io logo Customer.io

We make it easy to send emails triggered by user behavior. Build, measure and improve your emails to activate and retain users
  • EngageBay Landing page
    Landing page //
    2023-06-15

EngageBay is a simple, affordable, integrated, all-in-one marketing, sales & service automation platform with a free CRM, built to grow small businesses and startups.

EngageBay's Email Marketing platform helps you grow your business with intelligent, powerful email marketing. The Marketing Automation suite helps you save time, nurture your audience and automate routine, manual tasks.

With the free CRM and Sales Automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life.

And finally, with the free Live Chat & Helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize and solve customer support tickets in minutes.

  • Customer.io Landing page
    Landing page //
    2023-10-08

EngageBay videos

Product Demo - In Depth Demo and Key Features of EngageBay

More videos:

  • Review - EngageBay Sales Automation Overview
  • Review - Marketing Platform - An Overview of EngageBay's Marketing Platform

Customer.io videos

Intercom vs Customer.io vs Zendesk Connect? What's the Best Tool?

More videos:

  • Review - Get to know Customer.io
  • Review - Colin Nederkoorn, CEO of Customer.io, on why knowing your customers is the key to growth

Category Popularity

0-100% (relative to EngageBay and Customer.io)
Email Marketing
44 44%
56% 56
Marketing Automation
100 100%
0% 0
Email Marketing Platforms
CRM
49 49%
51% 51

User comments

Share your experience with using EngageBay and Customer.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare EngageBay and Customer.io

EngageBay Reviews

  1. Very Happy with the platform overall.

    Very Happy with the platform overall. The product offers a wide range of functionality to an affordable price. Engagebay has simplified and streamlined our marketing processes, especially the full-featured marketing automation solutions. If you are looking for a small business software to run your company for you then this is it.

    ๐Ÿ Competitors:
  2. My handy business tool.

    Engagebay has grew on me. It eases my workflow from planning to implementation. Automation is something I just learned coz I use to do things manually and relied only on social media. It really changed my perspective on CRM's and marketing tools. I can easily schedule appointments here. I can adjust and develop my email marketing flows and helps me generate leads quickly and easily. Also, the analytics comes in so handy, it gives me a better view of how everything is going as it is detailed enough for me. Plus, it is more affordable than other CRM or marketing tools.

    It is just making things less of a stress and I get to enjoy more of marketing and sales with just this.

    ๐Ÿ Competitors: Klaviyo, HubSpot, MailChimp, Infusionsoft by Keap
    ๐Ÿ‘ Pros:    Easy to use|Affordable price|Sales & marketing automation|Realtime tracking & report|Powerful analytics|Appointment scheduling|Intuitive workflow|24/7 support (chat and phone)
  3. Undoubtedly the best Sales-Marketing tool

    What I like about using Engagebay, aside that it's affordable, It's a great alternative for sales, marketing and service tool. It does its job so well for the price. I'm able to build my traffic and reached out to many prospects and customers.

    The free CRM is a big win! You get features that highly helps you out especially if you're a startup or an SBM. We're glad we got to use this feature coz it made it easier for us to get things done.

    Simply put, it is a powerful platform. And it has helped us attain our goals we needed to get.

    ๐Ÿ Competitors: HubSpot, Klaviyo
    ๐Ÿ‘ Pros:    Affordable price|Crm|Smart scheduling|Lead generation|Lead nurturing|Sales & marketing automation|Easy integration|Great customer support|Landing page

11 Best Omnisend Alternatives and Competitors for 2022
Engagebay is an eCommerce marketing platform that offers multiple features to cater to eCommerce marketing needs. It is not an app like Omnisend email marketing, instead, it gives you a comprehensive set of marketing tools, including Email Marketing, Marketing Automation, Landing Page Builder, Lead Generation tools, Social Suite & more.
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
By using engagement tools, EngageBay is excellent at lead generation - by interacting with customers who are on their client's website. You can expect the usual CRM modules from EngageBay, too, which can all be automated - leaving you with time to handle other tasks.
6 Best ActiveCampaign Alternatives in 2022 [With Pricing & Features]
With EngageBay's WYSIWYG drag-and-drop landing page designer, you can create visually stunning and responsive pages from scratch. EngageBay also provides you with a vast collection of pre-built templates to choose from, making it easy for you to build landing pages and forms.
Source: www.sendx.io
8 HubSpot Alternatives for Marketing Automation
Ideal For: With a robust free plan, EngageBay will be a good option for startups and small businesses looking to get started. Businesses with budgets can leverage EngageBay to unify their marketing, sales, and support departments to get a 360-degree view of their customers. If you need to offer support to customers, you can use help desk features to do so. IT businesses can...
Best HubSpot CRM Software Solution Alternatives
EngageBay is an integrated, cloud-based all-in-one marketing, sales & support CRM for growing businesses. With a set of powerful features such as 360 degree customer view, marketing automation, email marketing, landing pages, web forms, appointment scheduling, contact management, free CRM, CRM database, free live chat software, SLAs, ticketing, views and macros, all priced...

Customer.io Reviews

15 best user onboarding software you need to try in 2023
With a focus on messaging, Customer.io lets you create sales workflows around various pushes and nudges, across a range of channels. Email, SMS messages, and push notifications can all be built into an engagement campaign designed to pique curiosity.
15 Mailchimp Alternatives for SaaS Companies
What's more, Customer.io offers advanced automated or API-triggered workflows and various advanced functionalities like time delay or time windows to ensure that you reach customers at the best time for them to take action.
Source: userlist.com
"Pay 880$ per month" - Intercom
Did you find any good option in place of customer.io ? As customer.io seems very expensive once your contact numbers increase.
The 36 Best Marketing Automation Tools to Use in 2020
Some tools like Customer.io, Autopilot, and Encharge merge the gap between marketing and transactional emails and provide a cohesive platform to automate the whole customer journey from a lead to an active user. However, there are platforms like Sendgrid and Mailgun that focus specifically on transactional emails. These infrastructure platforms are usually used by developers...
Source: encharge.io

Social recommendations and mentions

Based on our record, Customer.io seems to be more popular. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

EngageBay mentions (0)

We have not tracked any mentions of EngageBay yet. Tracking of EngageBay recommendations started around Mar 2021.

Customer.io mentions (27)

  • Self-hostable SMS automation
    I just added SMS as a messaging channel to Dittofeed (MIT licensed customer.io alternative). Source: 7 months ago
  • Is this a good use case for Autogpt ?
    Sounds like you need good old automation. Zapier, customer.io, pipedream are some. Source: 11 months ago
  • MarTech Edge Interview with Jason Lyman, Chief Marketing Officer, Customer.io
    Since joining Customer.io, I have focused on getting to know our ideal customer profile, assessing the competitive landscape, and understanding current market trends. These insights have allowed me to revamp marketing's objectives and set clear goals for the year. I'm looking forward to leveraging what I've learned in past roles to mature the marketing function at Customer.io, better support our customers, and... Source: 12 months ago
  • Newsletter or phishing?
    Looks like Notion uses customer.io for emails, so probably just a basic marketing/newsletter emails from Notion. Source: about 1 year ago
  • ๐Ÿ’ฐ My Frugal Indie Dev Startup Stack
    The final note I'll make is that I've hand-rolled a few additional features that people are normally paying for. For example, I don't use Mailchimp or any tool like that โ€” I send my marketing mail straight via Sendgrid. I dont use customer.io for my email sequences โ€” even though it's very good โ€” because I was able to just build my own email sequencing system. Time will tell whether I end up needing to replace my... - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing EngageBay and Customer.io, you can also consider the following products

ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Listmonk - Send e-mail campaigns from a powerful dashboard. High performance and features packed into one app.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.