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Empathy VS Better Stack

Compare Empathy VS Better Stack and see what are their differences

Empathy

Apps/Empathy - GNOME Wiki!

Rating
0 reviews
Alternatives Is it good?
Better Stack

Everything you need to ship higher‑quality software faster.

Rating
0 reviews
Pricing
Freemium Free trial $29 / Monthly (per responder license)
Alternatives Is it good?
Taverlo
Check your business domain’s public DMARC and SPF records free. Ongoing monitoring is free for one domain; $29/month covers up to five. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Better Stack seems to be more popular. It has been mentioned 22 times since March 2021.

social mentions
0 vs 22
Group Chat & Notifications popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Empathy
Better Stack
Website wiki.gnome.org betterstack.com
Pricing —
Freemium Free trial $29 / Monthly (per responder license) Official pricing
Platforms —
Slack Microsoft Teams Python Ruby JavaScript Java PHP Apache Azure Docker iOS Jira Linux Mobile NGINX Outlook REST API Web Zapier +16
Company — Startup from the United States
Listed in
Communication Messaging Group Chat & Notifications Instant Messaging +1
Developers Software Development Technology Uptime Monitoring Website Monitoring Monitoring Tools Incident Management Status Pages Observability eBPF Telemetry Log Management +9

About Empathy and Better Stack

In their own words, as submitted to SaaSHub.

Empathy
Better Stack

No description of Empathy yet.

Better Stack is an eBPF-based, AI SRE observability tool that helps you ship higher-quality software faster. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Connect your Kubernetes or Docker clusters to gather...

Read more about Better Stack

Features and specs

What each product offers, as listed by its team.

Empathy 5 features
Better Stack 14 features
  • Integration
    Empathy offers seamless integration with other GNOME applications, making it a core part of the GNOME desktop environment.
  • Protocol Support
    Empathy supports a wide range of messaging protocols, including XMPP, Google Talk, Facebook, and MSN, providing versatility in communication.
  • User-Friendly Interface
    The application has a clean and easy-to-navigate interface, which simplifies the experience for users who are not technically inclined.
  • Unified Messaging
    By consolidating multiple chat protocols into a single interface, it reduces the need for multiple messaging applications.
  • Open Source
    As an open-source application, Empathy allows for community-driven improvements, transparency, and customizability.

Possible disadvantages

  • Development Status
    Empathy's development has slowed down, and it has received much fewer updates in recent years, making its long-term viability uncertain.
  • Limited Features
    Compared to modern messaging apps, Empathy lacks many advanced features like end-to-end encryption, video calling, and file sharing.
  • Stability Issues
    Users have reported occasional crashes and bugs, which can be frustrating and disrupt communication.
  • Resource Usage
    The application can be resource-heavy, consuming a significant amount of system memory and CPU, which may slow down older machines.
  • Dated Interface
    The user interface feels outdated and does not offer the sleek and modern aesthetic that many contemporary messaging applications provide.
  • Logs & traces
    Aggregate structured logs & traces from anywhere, transform them with VRL and query using Drag & drop, simple filtering, PromQL or SQL.
  • Metrics
    Visualize metrics with ready-made collaborative dashboards. Generate metrics from logs or collect them via Prometheus, OpenTelemetry or others.
  • AI SRE
    Slack-native AI SRE agent that investigates incidents using your logs, metrics, traces, errors, and web events.
  • Error tracking
    Don’t waste time reproducing errors manually. We provide you with browser context, backend environment variables, and stack traces so you can focus on fixing.
  • Uptime monitoring
    The most reliable external monitoring for your monolith application, SPA, REST API, or a bare metal server.
  • Transaction monitoring (Playwright)
    Hosted Playwright-based transaction checks let you monitor vital website interactions by running a real browser instance.
  • Heartbeats (Cron job monitoring)
    Heartbeats let you monitor scheduled jobs like cron jobs or serverless workers. Never lose a database backup again.
  • On-call & incident management
    On-call scheduling & alerting is built-in. Set up duties, get flexible alerting options, and resolve incidents collaboratively.
  • Slack-based incident management
    Resolve incidents without leaving Slack by leveraging powerful automations.
  • Call routing
    Route incoming phone calls to the current on-call person to create incidents automatically.
  • Reporting & analytics
    Track team KPIs easily analyze incident metrics, on-call duties, and advanced SLAs/SLIs.
  • Status pages
    Get a branded status.yourdomain.com and build credibility with customers. Monitoring and incident management is fully-integrated.
  • Security
    Keep your data secure and control your costs by having visibility into your usage. Stay compliant with SOC 2, GDPR, and more.
  • Real user monitoring
    Session replay, web vitals & product analytics

Analysis

An editorial look at what each product does well and who it suits.

Empathy
Better Stack

Overall verdict

  • Empathy was considered a robust and practical messaging solution during its peak usage, especially for users within the GNOME environment. However, its relevance has diminished as newer messaging platforms have gained popularity.

Why this product is good

  • Empathy is a messaging app that was integrated with the GNOME desktop environment. It was designed to facilitate easy communication across multiple protocols by using the Telepathy framework. Users appreciate it for its ability to consolidate various chat services into one application, streamlining communication. Additionally, its integration with the GNOME desktop made it a convenient choice for GNOME users.

Recommended for

    Empathy can still be recommended for users who are running older versions of the GNOME desktop environment and appreciate its integration capabilities. It might also be of interest to those who are exploring the history of Linux desktop applications or have a particular interest in legacy software solutions.

No analysis of Better Stack yet.

Videos

Walkthroughs and reviews on video.

Empathy 3 videos + Add
Better Stack 3 videos + Add

Empathy, Inc. (2019) Movie Review | Virtual Reality Techno Thriller!

More videos

  • - The Painful Art of Empathy – Deconstructing The Last of Us: Part 2
  • - Learning Empathy - Violet Evergarden's Beautiful Writing

Investigate incidents

More videos

  • - Better Stack Collector
  • - Getting started with Live tail

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Empathy
Better Stack
100% 100%
Group Chat & Notifications
0% 0%
0% 0%
Monitoring Tools
100% 100%
100% 100%
Communication
0% 0%
0% 0%
Uptime Monitoring
100% 100%

Questions & Answers

As answered by people managing Empathy and Better Stack.

How would you describe the primary audience of your product?

Better Stack's answer:

Engineering teams of all sizes – from startups to Fortune 500 companies.

What makes your product unique?

Better Stack's answer:

Better Stack is a modern observability tool that leverages eBPF and OpenTelemetry to make tracing work for you.

What's the story behind your product?

Better Stack's answer:

We are software builders at Better Stack.

CEO is a software engineer, COO is a software engineer and you guessed it; CTO is an engineer, too.

We’re helping developers ship higher quality software faster.

Why should a person choose your product over its competitors?

Better Stack's answer:

You get an unrivaled price-to-performance ratio. Forget sampling and ingest all your data, or decrease your costs by 30x.

Which are the primary technologies used for building your product?

Better Stack's answer:

The primary technologies used to build Better Stack are eBPF for low-level, high-performance instrumentation and ClickHouse for storing and querying large volumes of observability data efficiently.

User comments

Share your experience with using Empathy and Better Stack. For example, how are they different and which one is better?

Log in or Post with

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Empathy no reviews yet
Better Stack no reviews yet

We have no reviews of Empathy yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Empathy 0 mentions
Better Stack 22 mentions

Tracking Empathy since Mar 2021.

  • Best Cloud Monitoring Tools in 2026: A Developer's Honest Comparison
    Better Stack bundles uptime monitoring, incident management, on-call scheduling, log management, and status pages into one dashboard. For cloud monitoring, it sits closer to the external/uptime layer than to deep infra telemetry. It... - Source: dev.to / 3 months ago
  • Ask HN: Who is hiring? (July 2026)
    Better Stack | https://betterstack.com/ | /^Full-?stack Engineer$/i | Remote (North America & Europe) We are software builders at :heart: CEO is a software engineer, COO is a software engineer, and you guessed it, CTO is an engineer,... - Source: Hacker News / 3 months ago
  • Best Synthetic Monitoring Tools in 2026: Honest Comparison
    Better Stack bundles uptime, real Playwright/Chromium browser checks, incident management, on-call, logs, and status pages in one product — and its native on-call and escalation are the best in this list. You author in JavaScript or... - Source: dev.to / 3 months ago

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