
Email Meter
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Email Meter is the email analytics teams get when Gmail and Microsoft 365 don't tell them enough. It connects to your existing Google Workspace or Outlook accounts and shows how your team actually handles email, without changing the way anyone works.
You can see first response time, average and median response time, SLA compliance, email volume, busiest hours, thread length and how the workload is split across the team. Email Meter also reports on shared mailboxes on both Gmail and Outlook, so you can tell who is carrying the load and whether you are hitting your response time targets. Most inbox analytics tools only do this for individual mailboxes.
Dashboards are easy to read and easy to share, reports can be scheduled, and a BigQuery connector handles email at enterprise scale. Teams use Email Meter to rebalance workload, set and monitor SLAs, speed up customer replies and run weekly reviews based on what really happened.
Email Meter is used by teams at companies like Fujifilm and Avery Dennison. The results are concrete: Payday HCM cut its average response time from 5 hours to 2 hours, Entirety improved by 48 percent and Fujifilm by 30 percent. There is a free plan to start with, and paid plans for bigger teams and enterprise needs.
Best for support, sales and customer success teams on Gmail or Microsoft 365 who want to track response times, SLA compliance and workload, including across shared mailboxes.
Email Meter
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Email Meter's answer
Email Meter gives full team email analytics across both Gmail and Outlook in one place, including shared mailbox analytics, which many inbox analytics tools only offer for individual mailboxes. It tracks first response time, SLA compliance, workload and volume automatically, and adds industry benchmarking and email sentiment analysis. Teams get the picture that Gmail and Microsoft 365 do not show natively, without changing how they work.
Email Meter's answer
Choose Email Meter if you want complete team email analytics across both Gmail and Outlook, including shared mailboxes, with response times, SLA compliance, workload and industry benchmarking. It sets up in minutes, works without changing your inbox, and has a free plan. Tools focused on a single platform, individual inboxes only, or live SLA timers alone cover less ground.
Email Meter's answer
Email Meter started out as Gmail Analytics, built to solve a simple problem: Gmail and Outlook do not show teams how they really handle email, such as response times, SLAs and workload. It grew into a full email analytics platform for Google Workspace and Microsoft 365, now used by teams around the world to measure and improve how they communicate.
Email Meter's answer
Fujifilm, Avery Dennison, Diversey, Outreach, Ray White
Email Meter's answer
Email Meter connects to Google Workspace (Gmail) and Microsoft 365 (Outlook) through their official APIs, and uses Google BigQuery to process and analyze email metadata at enterprise scale.
Email Meter's answer
Support, sales and customer success teams that handle customer email on Gmail or Microsoft 365 and need to track response times, SLA compliance and workload, including across shared mailboxes. It is used by teams of all sizes, from small businesses to large enterprises such as Fujifilm and Avery Dennison, and especially by managers who want to see how their team handles email.
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