Software Alternatives, Accelerators & Startups

Duo Security VS Zendesk

Compare Duo Security VS Zendesk and see what are their differences

Duo Security logo Duo Security

Duo Security provides cloud-based two-factor authentication. Duo’s technology can be deployed to protect users, data, and applications from breaches, credential theft, and account takeover.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Duo Security Landing page
    Landing page //
    2023-09-26
  • Zendesk Landing page
    Landing page //
    2024-05-06

Duo Security videos

What is DUO Security 2FA and How it Works With Windows Remote Desktop

More videos:

  • Review - Powerful New Features from Duo Security
  • Review - An Introduction to Duo Security

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Duo Security and Zendesk)
Identity And Access Management
Customer Support
0 0%
100% 100
Two Factor Authentication
Help Desk
0 0%
100% 100

User comments

Share your experience with using Duo Security and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Duo Security and Zendesk

Duo Security Reviews

20 Identity Management Solutions You Should Know
Used by WhatsApp and Etsy, Duo Security was designed with modern companies in mind. That means it prioritizes speed. The DuoMobile app, for instance, simplifies multi-factor authentication. Users can merely tap on a push notification instead of typing in an SMS code to complete their login. Duo also allows for a modern, mobile-friendly work culture by letting organizations...
Source: builtin.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Duo Security should be more popular than Zendesk. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Duo Security mentions (31)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Duo.com — Two-factor authentication (2FA) for website or app. Free for ten users, all authentication methods, unlimited, integrations, hardware tokens. - Source: dev.to / 4 months ago
  • Additional computer log-in protection
    You could use Duo - https://duo.com/. It can be set to require MFA when logging in locally or only when logging in via RDP (or both). It's free for up to 10 users. Source: 12 months ago
  • [Data-Mining] Upcoming tunnels from the May 23 patch
    A quick google tells me that Duo is a 2FA service from Cisco. Maybe that's what Anet is using to manage the 2FA in the launcher behind the scenes? Source: 12 months ago
  • what do you use for ssh brute force protection: fail2ban or sshguard ? or something else ? for ubuntu and fedora
    I have Duo (https://duo.com) enabled on my internet facing SSH server. It sits behind sslh on port 443 and uses public key authentication only. Source: about 1 year ago
  • Duo MFA with Serverless API Gateway for authentication
    Our organization uses Duo, which is an MFA tool that competes with Okta. I created a serverless application with API Gateway and Lambda that gives users access to Salesforce resources where they can directly update records. This was a workaround for getting around Salesforce community clouds expensive community licenses. Source: about 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Duo Security and Zendesk, you can also consider the following products

Google Authenticator - Google Authenticator is a multifactor app for mobile devices.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Authy - Best rated Two-Factor Authentication smartphone app for consumers, simplest 2fa Rest API for developers and a strong authentication platform for the enterprise.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Okta - Enterprise-grade identity management for all your apps, users & devices

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!