Software Alternatives, Accelerators & Startups

Double Commander VS LiveAgent

Compare Double Commander VS LiveAgent and see what are their differences

Double Commander logo Double Commander

Double Commander is a cross-platform open source file manager with two panels side by side.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Double Commander Landing page
    Landing page //
    2023-09-26
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Double Commander features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Double Commander videos

Check Out Double Commander File Manager In Ubuntu 16.04

More videos:

  • Review - Context menu suggestion for Double Commander

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Double Commander and LiveAgent)
File Manager
100 100%
0% 0
Customer Support
0 0%
100% 100
FTP Client
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Double Commander and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Double Commander and LiveAgent. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Double Commander and LiveAgent

Double Commander Reviews

3 Popular Total Commander Analogs for Linux
Double Commander is one of the most popular file managers for Linux. It is open source and available for other operating systems. It is capable of viewing files in binary, hexadecimal and text formats. The developers have provided a text editor with syntax highlighting. The application works with archives and supports batch renaming.
Source: medium.com
The best file managers for your computer
This is a completely free code file manager, endowed with numerous functions that make it one of the preferred by users from all over the world. Double commander is unashamedly inspired by Total Commander.
Source: movilforum.com
8 Best Total Commander Alternatives & Competitors in 2022 (Free & Paid)
Double commander is a free cross platform open source file manager with two panels side by side. It is inspired by total commander.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, Double Commander seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Double Commander mentions (21)

  • OpenBSD Desktop
    Take a look at double commander: https://doublecmd.sourceforge.io/ However, if you use a desktop manager such as Xfce, the file manager (Thunar in this case) is built in and can be configured with traditional double window arrangement. - Source: Hacker News / 11 days ago
  • The case of the jump into the middle of an instruction from nowhere (2023)
    Well yeah, I mean no one forces you to use Explorer for file management under Windows. I'm an old-time Norton Commander user, and when Windows came around I switched to Total Commander. There are open-source alternatives too, even cross-platform ones, like this one: https://doublecmd.sourceforge.io/. That being said, no one forces you to use Windows either - except maybe your employer or the software... - Source: Hacker News / 4 months ago
  • Creating a 'Proper Nouns' List
    Double Commander. Search Replace Multiple files. Source: 5 months ago
  • Total Commander
    I've been looking for a Linux alternative ever since I mostly switched away from Windows a few years ago, and so far this one is the best FOSS alternative I found: https://doublecmd.sourceforge.io/ - it's even written in Pascal, same as TC. - Source: Hacker News / 9 months ago
  • Total Commander
    Very useful, I bought it years ago and used it on Windows. I've been using only Linux for about 10 years now, but I'd like to use Total Commander on Linux. Double Commander is open source, cross-platform and written with Lazarus / FPC : https://doublecmd.sourceforge.io/ But ... I am not able not to use Midnight Commander ... - Source: Hacker News / 9 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Double Commander and LiveAgent, you can also consider the following products

Total Commander - A Shareware file manager for Windows® 95/98/ME/NT/2000/XP/Vista/7, and Windows® 3.1.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Midnight Commander - GNU Midnight Commander is a visual file manager, licensed under GNU General Public License and...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FreeCommander - FreeCommander is an easy-to-use alternative to the standard windows file manager. The program helps you with daily work in Windows. Here you can find all the necessary functions to manage your data stock.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.