Software Alternatives, Accelerators & Startups
Register | Login

Dolibarr VS ManageEngine SupportCenter Plus

Compare Dolibarr VS ManageEngine SupportCenter Plus and see what are their differences

BoxyHQ
B2B SaaS: Make your app enterprise-ready! Authentication - SAML/OIDC SSO, Directory Sync (SCIM 2.0), Audit Logs, Data Privacy Vault, and more! featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Dolibarr logo Dolibarr

Dolibarr ERP CRM is an Open Source software package for small, medium or large companies, freelancers or foundations to manage business. It's a PHP project built by modules addition (invoice, proposal, contact, stock, order, hr, agenda. .

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.
  • Dolibarr Landing page
    Landing page //
    2023-10-22
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09

Dolibarr

Website
dolibarr.org
$ Details
Platforms
-
Edit details

ManageEngine SupportCenter Plus

Website
manageengine.com
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Dolibarr features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Dolibarr videos

+ Add

Dolibarr ERP CRM and its ecosystem.

More videos:

  • Tutorial - How to manage your company with Dolibarr ERP
  • Review - Overview of Dolibarr ERP

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Dolibarr and ManageEngine SupportCenter Plus)

Dolibarr

ManageEngine SupportCenter Plus

ERP
100 100%
ERP
0% 0
Help Desk
0 0%
Help Desk
100% 100
CRM
92 92%
CRM
8% 8
Accounting & Finance
100 100%
Accounting & Finance
0% 0

User comments

Share your experience with using Dolibarr and ManageEngine SupportCenter Plus. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Dolibarr and ManageEngine SupportCenter Plus

Dolibarr Reviews

The Top 7 Open Source Invoicing And Billing Solutions in 2022
Have you heard of Dolibarr ERP & CRM? It is open-source software that will help you manage your invoices like a pro. We like that it is easy to install for developers, and all they have to do is ask you which features you want; then, they can customize it for you. It comes with modules such as Human Resources, Marketing, Finance, and more.
Source: isotropic.co
11 Best Open Source ERP Solution for Small & Medium Enterprises
Dolibarr ERP is an Open Source software package for small, medium or large companies, freelancers or foundations to manage businesses. It started its journey in 2002. Dolibarr is written in PHP and uses PostgreSQL, MariaDB, and MySQL databases.
Source: wperp.com
10 Best ERP Software Of 2021 (+ Free ERP Options)
Dolibarr doesn’t offer a mobile app, which is one of the few downsides of the software. Seeing as Dolibarr is free to use, it is a picky criticism to add that the UI isn’t as modern and clean as some of its contemporaries. What Dolibarr lacks in modernity, they make up for in convenience and flexibility.
Source: peoplemanagingpeople.com

ManageEngine SupportCenter Plus Reviews

We have no reviews of ManageEngine SupportCenter Plus yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Dolibarr seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dolibarr mentions (1)

  • Invoicing software
    I'm using v4 and looking to migrate to Dolibarr ERP. Source: over 2 years ago

ManageEngine SupportCenter Plus mentions (0)

We have not tracked any mentions of ManageEngine SupportCenter Plus yet. Tracking of ManageEngine SupportCenter Plus recommendations started around Mar 2021.

What are some alternatives?

When comparing Dolibarr and ManageEngine SupportCenter Plus, you can also consider the following products

Odoo - An all-integrated business app suite to unleash your growth potential.

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

ERPNext - The ERP Software that helps you take full control of your business. ERPNext is both powerful and easy to use.

Aprive - Aprive is a FREE CRM which is powered by Acquaint Softtech Private Limited to help you manage and convert your leads easily while enabling you to grow your team’s performance and make smart decisions.

Tryton - Tryton is a three-tiers high-level general purpose application platform under the license GPL-3 written in Python and using PostgreSQL as database engine.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Loading...