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ManageEngine SupportCenter Plus VS Tryton

Compare ManageEngine SupportCenter Plus VS Tryton and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Tryton logo Tryton

Tryton is a three-tiers high-level general purpose application platform under the license GPL-3 written in Python and using PostgreSQL as database engine.
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09
  • Tryton Landing page
    Landing page //
    2023-07-09

ManageEngine SupportCenter Plus

Website
manageengine.com
$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS
Edit details

Tryton

Website
tryton.org
$ Details
-
Platforms
-
Edit details

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Tryton features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Tryton videos

+ Add

tryton video demo

More videos:

  • Review - A tour of new Tryton's features, by Cédric Krier
  • Review - PUBG MOBILE ROYALE PASS Season 13 Review | Tryton Gaming

Category Popularity

0-100% (relative to ManageEngine SupportCenter Plus and Tryton)

ManageEngine SupportCenter Plus

Tryton

Help Desk
100 100%
Help Desk
0% 0
ERP
0 0%
ERP
100% 100
Customer Support
100 100%
Customer Support
0% 0
CRM
11 11%
CRM
89% 89

User comments

Share your experience with using ManageEngine SupportCenter Plus and Tryton. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine SupportCenter Plus and Tryton

ManageEngine SupportCenter Plus Reviews

We have no reviews of ManageEngine SupportCenter Plus yet.
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Tryton Reviews

11 Best Open Source ERP Solution for Small & Medium Enterprises
Tryton is a unique ERP solution that comes with some specialized features to cover all the needs of your business. It is suitable for all types and sized companies. Renowned for its easy usability and user-friendly interface. They started their journey with the aim of giving the best “modularity, scalability, and security”.
Source: wperp.com

Social recommendations and mentions

Based on our record, Tryton seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine SupportCenter Plus mentions (0)

We have not tracked any mentions of ManageEngine SupportCenter Plus yet. Tracking of ManageEngine SupportCenter Plus recommendations started around Mar 2021.

Tryton mentions (1)

  • Looking for an ERP System for a small business
    Have you tried tryton by any chance? https://tryton.org. Source: over 2 years ago

What are some alternatives?

When comparing ManageEngine SupportCenter Plus and Tryton, you can also consider the following products

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

ERPNext - The ERP Software that helps you take full control of your business. ERPNext is both powerful and easy to use.

Salesforce - CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Odoo - An all-integrated business app suite to unleash your growth potential.

Ask Avenue - Ask Avenue is a two-way communication medium between potential homebuyers/sellers and realtors.

Dolibarr - Dolibarr ERP CRM is an Open Source software package for small, medium or large companies, freelancers or foundations to manage business. It's a PHP project built by modules addition (invoice, proposal, contact, stock, order, hr, agenda. .

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