Discord VS LiveAgent
Compare Discord VS LiveAgent and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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Discord
Slack
Telegram
Element.io
Skype
Signal
WhatsApp
Mattermost
LiveAgent
Freshdesk
Zendesk
Intercom
Zoho Desk
HelpScout
Salesforce Service Cloud
LiveChat
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Discord LiveAgentNo features have been listed yet.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Currently there is no better platform to gather a worldwide audience of people that share a common interest. Server admins just need to invest a lot of time to ensure the community receives the right amount of moderation. Bad apples need to go while folks are still allowed to engage in a spirited conversation that isn’t stifled by over-moderation. Discord support itself could be better in assisting communities that exist to serve their user base in good faith.
There used to be bugs every update or so, but they've managed it well. I like chatting with my friends, having a server as my personal calender and task list as well as playing games.
Based on our record, Discord seems to be more popular. It has been mentiond 122 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Collaborate with Others: Join developer communities on platforms like GitHub and Discord to collaborate with fellow developers on projects. Participate in hackathons and coding competitions to work with others in a competitive yet supportive environment. - Source: dev.to / about 1 month ago
It’s well-established that Discord is a great platform for Developer communities. What’s less established are clear, best practices on how to configure a server from scratch to best serve a community of devs. If you are a community manager or Discord moderator, this blog post aims to give you the definitive guide to getting a working server that will feel welcoming, resourceful, and intuitive for all your... - Source: dev.to / about 2 months ago
There are no hard and fast rules around this other than remembering to meet your users and contributors where they already are. If you know that they are more likely to hang out on Discord rather than Slack, then having your community channel on Discord is going to serve you well. Some people prefer to keep their communication about a piece of work as close together to the issue and work as possible. One place to... - Source: dev.to / about 2 months ago
Discord is a popular instant messaging application. Originally designed for gamers, it has evolved into a versatile space for communities to connect and collaborate in real-time. - Source: dev.to / 2 months ago
Listening is a skill that we don't practice enough. If you want to think like a consultant, learning to listen is a critical skill. If a consultant solves problems and connects with others to accomplish things for the collective, it only makes sense that gathering the requirements of problems is a highly valuable skill. And while those requirements might be written, most of the variability and detail will come... - Source: dev.to / 2 months ago
Slack - A messaging app for teams who see through the Earth!
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.