Software Alternatives & Reviews

Dialogflow VS Zoho CRM

Compare Dialogflow VS Zoho CRM and see what are their differences

Dialogflow logo Dialogflow

Conversational UX Platform. (ex API.ai)

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website
  • Dialogflow Landing page
    Landing page //
    2023-09-20
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone

Dialogflow features and specs

No features have been listed yet.

Zoho CRM features and specs

  • Sales Force Automation: Lead, Deal and Contact Management; Workflow Automation
  • Process Management: Sales Process Builder; Processing Rules
  • Omnichannel: Email; Telephony; Social; Customer Portals
  • Analytics and Reporting: Reports; Analytical Components; Capabilities
  • Sales Enablement: Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management: Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence: Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization: Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation: Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration: Yes
  • Mobile Apps: Yes
  • Security: Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform: REST API; Widgets; Web and Mobile SDK; Functions

Dialogflow videos

Building a Chatbot with Dialogflow - Take5

More videos:

  • Demo - Chatbase Conversation Transcripts Feature Demo
  • Tutorial - DialogFlow (API.AI) Google Assistant Action Integration Chatbot Tutorial
  • Review - Getting Started with Dialogflow (Deconstructing Chatbots)
  • Review - ChatBot Review | DialogFlow | What’s Auto
  • Review - What is DialogFlow and Why Should You Use It?
  • Review - What is Dialogflow CX?

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to Dialogflow and Zoho CRM)
Chatbots
100 100%
0% 0
CRM
8 8%
92% 92
Chatbot Platforms & Tools
Sales
0 0%
100% 100

User comments

Share your experience with using Dialogflow and Zoho CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialogflow and Zoho CRM

Dialogflow Reviews

Top 20 Replika Alternatives for AI Chatbots
One of the most important characteristics that Dialogflow has is the capability to handle complicated conversations and interactions it is able to comprehend and respond to user inputs even when they’re written in a natural languages. Dialogflow also offers ready-made chatbot templates for diverse sectors like customers service, online shopping and lead generation. These...

Zoho CRM Reviews

  1. Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Social recommendations and mentions

Based on our record, Dialogflow should be more popular than Zoho CRM. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dialogflow mentions (3)

  • Chatbots for customer service on your website
    Another option is Dialogflow, a powerful chatbot development platform by Google. Dialogflow utilizes AI and NLP technologies to understand and respond to user queries effectively. It offers advanced customization options, allowing businesses to create chatbots that align with their brand voice and personality. Dialogflow also integrates seamlessly with other Google services, making it suitable for companies... Source: 9 months ago
  • Full Source Code of Chat Bot Using Google Bard API
    Using something like this would be a great way to get your IP address blacklisted by Google, with their dreaded “Unusual traffic from your computer network” error. There is no free Bard API for a reason. Google sells access via their Dialogflow product, and it’s very much not free. Source: 11 months ago
  • 10 Coding Projects to Impress Employers and Land Your Dream Job 😎
    Dialogflow - a natural language understanding platform for building conversational experiences. - Source: dev.to / about 1 year ago
  • Creating a Cool Crypto Assistant over the Weekend
    First off, we have Dialogflow. If you haven’t used Dialogflow before, let me give you a 3-minute rundown of what it is to help you get started. - Source: dev.to / about 1 year ago
  • The Misunderstood Voice
    In my intern years, I worked at a company that specialised in creating short-term campaigns for businesses. One of those campaigns, was a voice assistant powered physical installation for a car show. The installation was a walk-in-booth with mirrors for walls and a screen in the middle of the room with a Chromium kiosk and our web app. The web app was built with: Vue as the UI framework, Dialogflow for handling... - Source: dev.to / over 1 year ago

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 1 year ago

What are some alternatives?

When comparing Dialogflow and Zoho CRM, you can also consider the following products

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Botpress - Open-source platform for developers to build high-quality digital assistants

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

ChatBot - Easy to use chatbot platform for business

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.