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Desk365 VS Slack Platform

Compare Desk365 VS Slack Platform and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

Slack Platform logo Slack Platform

Helping you build for your team or millions of SlackHQ users
  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

  • Slack Platform Landing page
    Landing page //
    2023-10-17

Desk365

Website
desk365.io
Pricing URL
Official Desk365 Pricing
$ Details
freemium $12.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Edit details

Slack Platform

Website
api.slack.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

Slack Platform features and specs

No features have been listed yet.

Desk365 videos

+ Add

Getting Started with Desk365

Slack Platform videos

+ Add

What is the new Slack Platform?

Category Popularity

0-100% (relative to Desk365 and Slack Platform)

Desk365

Slack Platform

Customer Support
100 100%
Customer Support
0% 0
Productivity
36 36%
Productivity
64% 64
Communication
0 0%
Communication
100% 100
CRM
34 34%
CRM
66% 66

User comments

Share your experience with using Desk365 and Slack Platform. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Slack Platform seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk365 mentions (0)

We have not tracked any mentions of Desk365 yet. Tracking of Desk365 recommendations started around Sep 2021.

Slack Platform mentions (9)

  • Build a Slack Emoji Bot in 20 Lines of Code
    Go to api.slack.com and click on ‘Your Apps’. - Source: dev.to / 4 months ago
  • Creating a Slackbot With JavaScript Bolt
    The first thing we have to do is create a new slack app. We do this by navigating to api.slack.com and navigating to Your Apps -> Create New App. - Source: dev.to / 6 months ago
  • Slack: A redesigned Slack, built for focus
    You mean like the one at https://api.slack.com? You can build your own client today if you want. - Source: Hacker News / 10 months ago
  • Building a Slack Bot in Python
    In this article, we will be building a bot in python using the Slack API. We'll go through setting up the development environment and also getting the slack API bot token. - Source: dev.to / 11 months ago
  • Any good API documentation tool?
    I’m looking to replicate examples like the Slack documentation (https://api.slack.com) or this other cool one (https://developers.mercadolibre.com.ar). Source: 11 months ago
View more

What are some alternatives?

When comparing Desk365 and Slack Platform, you can also consider the following products

Halp for Microsoft Teams - An internal help desk built into Teams

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Slack - A messaging app for teams who see through the Earth!

Drift - A messaging app that helps you grow your business.

Roby - Refreshingly simple helpdesk for Slack & Teams users

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

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