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Desk.com VS Smarty Bot

Compare Desk.com VS Smarty Bot and see what are their differences

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Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Smarty Bot logo Smarty Bot

Wiki for tech teams, right where work happens
  • Desk.com Landing page
    Landing page //
    2023-10-09
  • Smarty Bot Landing page
    Landing page //
    2019-07-05

Desk.com videos

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Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Smarty Bot videos

No Smarty Bot videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Desk.com and Smarty Bot)

Desk.com

Smarty Bot

Help Desk
100 100%
Help Desk
0% 0
Chatbots
0 0%
Chatbots
100% 100
Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and Smarty Bot

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Source: financesonline.com

Smarty Bot Reviews

We have no reviews of Smarty Bot yet.
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Social recommendations and mentions

Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: over 2 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

Smarty Bot mentions (0)

We have not tracked any mentions of Smarty Bot yet. Tracking of Smarty Bot recommendations started around Mar 2021.

What are some alternatives?

When comparing Desk.com and Smarty Bot, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Stack Overflow Trends - Current programming and technology trends by Stack Overflow

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Answer Bot by Intercom - Instant resolutions, happier customers

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Stack Overflow for Teams - Everything you love about Stack Overflow in a private space.

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