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Desk.com VS Sitecore

Compare Desk.com VS Sitecore and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Sitecore logo Sitecore

Sitecore A/S has produced the Sitecore content management system since 1999.
  • Desk.com Landing page
    Landing page //
    2023-10-09
  • Sitecore Landing page
    Landing page //
    2023-05-12

Desk.com

Website
desk.com
Pricing URL
Official Desk.com Pricing
Release Date
-
Edit details

Sitecore

Website
sitecore.com
Pricing URL
-
Release Date
2001 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Ahmed Rubaie
Employees
1,000 - 1,999
Edit details

Desk.com videos

+ Add

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Sitecore videos

+ Add

What is Sitecore?

More videos:

  • Review - An overview of Sitecore by profound.
  • Review - Sitecore vs Wordpress CMS - Raybiztech - The leading partner

Category Popularity

0-100% (relative to Desk.com and Sitecore)

Desk.com

Sitecore

Help Desk
100 100%
Help Desk
0% 0
CMS
0 0%
CMS
100% 100
Customer Support
100 100%
Customer Support
0% 0
Blogging Platform
0 0%
Blogging Platform
100% 100

User comments

Share your experience with using Desk.com and Sitecore. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and Sitecore

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Source: financesonline.com

Sitecore Reviews

WordPress alternatives: Which CMS platform is the best?
On the other hand, Sitecore is a more expensive system as its source code requires licensing fees. Also, each Sitecore instance is custom built by a team of savvy developers who are familiar with developing for the ASP.NET framework. It’s a good choice for businesses that require a custom build, want the benefits of commercial source code and are willing to invest in its...
Source: factory.dev
34 Headless CMS That Should Be On Your Radar
Sitecore’s solutions also offer in-context editing and designing, cross-channel preview capabilities, as well as enterprise-class search, asset management, and content targeting to boost personalization efforts.
Source: www.cmswire.com

Social recommendations and mentions

Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: about 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: almost 3 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

Sitecore mentions (0)

We have not tracked any mentions of Sitecore yet. Tracking of Sitecore recommendations started around Mar 2021.

What are some alternatives?

When comparing Desk.com and Sitecore, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pendo - Pendo helps product teams understand and guide users to create product experiences that customers love.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Gotcha - User-centric analytics & triggers, driven by micro-surveys

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