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Desk.com VS Microsoft Remote Desktop

Compare Desk.com VS Microsoft Remote Desktop and see what are their differences

AirDroid Business
AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
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Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Microsoft Remote Desktop logo Microsoft Remote Desktop

Once that's done, another computer or device with the right credentials, called the client, can connect to the host and control it. Don't let the technical aspects of remote desktop software scare you away.
  • Desk.com Landing page
    Landing page //
    2023-10-09
  • Microsoft Remote Desktop Landing page
    Landing page //
    2023-02-09

Desk.com videos

+ Add

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Microsoft Remote Desktop videos

+ Add

How to use Chrome Remote Desktop

More videos:

  • Demo - Windows 11 Remote Desktop Connection (RDP) | 2023

Category Popularity

0-100% (relative to Desk.com and Microsoft Remote Desktop)

Desk.com

Microsoft Remote Desktop

Help Desk
100 100%
Help Desk
0% 0
Remote Desktop
0 0%
Remote Desktop
100% 100
Customer Support
100 100%
Customer Support
0% 0
Remote PC Access
0 0%
Remote PC Access
100% 100

User comments

Share your experience with using Desk.com and Microsoft Remote Desktop. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and Microsoft Remote Desktop

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Source: financesonline.com

Microsoft Remote Desktop Reviews

Top 10 Android Remote Access Tools
Microsoft Remote Desktop is very similar to Chrome Remote Desktop and provides the functionality necessary to access remote Windows computers. Since this software was developed by Microsoft, it is compatible with all of the company’s applications and versions of the Windows OS. Users who need to simply connect to distant Windows systems may find this to be the best free...
Source: www.helpwire.app
25 Best TeamViewer Alternative Software (Free/Paid) in 2021
Remote desktop software needs to be installed on both the client as well as server-side. It uses Remote Desktop Protocol (RDP) to connect to Windows systems. Once installed, it captures inputs like mouse and keyboard from the client’s computer and sends them to the server computer. This way, the client can use and manage the server-side computer from a remote location. It...
Source: www.guru99.com
Best remote desktop software of 2021: Paid and free choices for businesses
Chrome Remote Desktop is a free remote access program that’s available on Windows, Mac, Linux, iOS, and Android devices. It's extremely limited when compared to some of the paid options on this list, but it’s the best free software we’ve come across and is a great option for personal use.
Source: www.techradar.com
10 Best Free Remote Desktop Tools You Should Know
Remote desktop tools and features have been around for years. Most such tools and features were built with IT administrators and managers in mind – they make it easy for IT support personnel to access connected computers via a ‘master’ computer. But with the increasing popularity of smartphones and tablets, the average user also feels the need to access their home or work PC...
Source: www.lifehack.org
13 Best TeamViewer Alternatives Of 2019
If you are looking for a free desktop sharing tool for your Windows platform, then you might not need to look any further than the built-in tool known as Remote Desktop Connection. It enables Windows users to connect their desktop to another Windows based computer securely over LAN or via the internet.
Source: www.rankred.com

Social recommendations and mentions

Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: over 2 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

Microsoft Remote Desktop mentions (0)

We have not tracked any mentions of Microsoft Remote Desktop yet. Tracking of Microsoft Remote Desktop recommendations started around Mar 2021.

What are some alternatives?

When comparing Desk.com and Microsoft Remote Desktop, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...

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