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Desk.com VS Leantime

Compare Desk.com VS Leantime and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Leantime logo Leantime

Lean project management for startups & small teams
  • Desk.com Landing page
    Landing page //
    2023-10-09
  • Leantime Landing page
    Landing page //
    2023-09-30

Desk.com videos

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Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Leantime videos

+ Add

Getting Started with Leantime

Category Popularity

0-100% (relative to Desk.com and Leantime)

Desk.com

Leantime

Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Desk.com and Leantime. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and Leantime

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Source: financesonline.com

Leantime Reviews

We have no reviews of Leantime yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Leantime should be more popular than Desk.com. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: almost 3 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

Leantime mentions (18)

  • What are your favorite productivity apps or technical shortcuts that you use as a PM? (Beyond Ado or jira)
    Leantime (https://leantime.io). It connects strategy boards to execution and is focused on being really easy to use. Source: 12 months ago
  • Open source multi tenant project management solutions
    I don't know if these are multi-tenant projects but you could certainly explore them: leantime.io and openproject.org. Source: about 1 year ago
  • Looking for a program to help me identify workload and manage a team more efficiently
    We're using Leantime (https://leantime.io) for this. It's really straight forward so I don't think they would need to fuss going into other areas to manage a task. Source: about 1 year ago
  • Seeking Simple Project Management App
    Leantime (https://leantime.io) does everything you just mentioned and gives you a little more room to grow if you need it. The claim is to be for the “non-project manager” so good for non-technical teams or teams looking for something to get in and get out of. Source: about 1 year ago
  • Project Management
    Deck is very minimal and not really suited for anything beyond simple, personal stuff, in my opinion. As far as self-hosted, my favorite is still Kanboard, which has a lot of plugins and themes to choose from. Leantime is good too and a bit different. I also like Vikunja and Wekan. Source: about 1 year ago
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What are some alternatives?

When comparing Desk.com and Leantime, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Taiga - Project management platform for agile developers & designers

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hygger - Hygger - is an Agile project management tool with built-in prioritization.

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