Desk.com
Freshdesk
Zendesk
Intercom
HelpScout
LiveAgent
Kayako
UserVoice
Freshworks Live Chat
Intercom
tawk.to
LiveChat
JivoChat
LiveAgent
TextUs
Freshdesk
With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances
Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
Desk.com Freshworks Live ChatNo features have been listed yet.
Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
It can be found at coin desk.com and is available through all major podcast platforms. Source: over 2 years ago
What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support