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Desk.com VS Deskero

Compare Desk.com VS Deskero and see what are their differences

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Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Deskero logo Deskero

Deskero is a simple, flexible and social-aware helpdesk software and support ticket system to take care of customer service with a few clicks.
  • Desk.com Landing page
    Landing page //
    2023-10-09
  • Deskero Landing page
    Landing page //
    2021-10-03

Desk.com videos

+ Add

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Deskero videos

+ Add

Deskero - Help Desk Made Easy!

More videos:

Category Popularity

0-100% (relative to Desk.com and Deskero)

Desk.com

Deskero

Help Desk
88 88%
Help Desk
12% 12
Customer Service
80 80%
Customer Service
20% 20
Customer Support
87 87%
Customer Support
13% 13
Data Dashboard
0 0%
Data Dashboard
100% 100

User comments

Share your experience with using Desk.com and Deskero. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and Deskero

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Source: financesonline.com

Deskero Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Deskero isn't just about social support, either. Its support interface helps you stay on top of everything. You can preview entire support email messages and write your replies right in the dashboard, without ever having to jump back and forth between screens. There's live chat to help customers in real time, mobile apps to help customers on the go, and more. And if you ever...
Source: zapier.com

Social recommendations and mentions

Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: over 2 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

Deskero mentions (0)

We have not tracked any mentions of Deskero yet. Tracking of Deskero recommendations started around Mar 2021.

What are some alternatives?

When comparing Desk.com and Deskero, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Whatagraph - Whatagraph is the most visual multi-source marketing reporting platform. Built in collaboration with digital marketing agencies

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

QlikSense - A business discovery platform that delivers self-service business intelligence capabilities

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Owler - Owler is a crowdsourced data model allowing users to follow, track, and research companies.

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