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Desk.com VS CustomerICare.com

Compare Desk.com VS CustomerICare.com and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

CustomerICare.com logo CustomerICare.com

Add a Live Chat software to your website. Works on any website. Text, audio and video chat available for only $12/month!
  • Desk.com Landing page
    Landing page //
    2023-10-09
  • CustomerICare.com Landing page
    Landing page //
    2023-07-30

Desk.com videos

+ Add

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

CustomerICare.com videos

No CustomerICare.com videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Desk.com and CustomerICare.com)

Desk.com

CustomerICare.com

Help Desk
100 100%
Help Desk
0% 0
Customer Support
90 90%
Customer Support
10% 10
Live Chat
0 0%
Live Chat
100% 100
Customer Service
92 92%
Customer Service
8% 8

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and CustomerICare.com

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Source: financesonline.com

CustomerICare.com Reviews

We have no reviews of CustomerICare.com yet.
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Social recommendations and mentions

Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: over 2 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

CustomerICare.com mentions (0)

We have not tracked any mentions of CustomerICare.com yet. Tracking of CustomerICare.com recommendations started around Mar 2021.

What are some alternatives?

When comparing Desk.com and CustomerICare.com, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Social Intents - Chat with your visitors from Microsoft Teams and Slack and ChatGPT. Create trained ChatGPT chatbots for deployment on your website.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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