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Desk.com VS Constant Contact

Compare Desk.com VS Constant Contact and see what are their differences

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Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Constant Contact logo Constant Contact

Constant Contact offers email marketing, social media marketing, online survey, event marketing, digital storefronts, and local deals tools.
  • Desk.com Landing page
    Landing page //
    2023-10-09
  • Constant Contact Landing page
    Landing page //
    2023-07-19

Desk.com videos

+ Add

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Constant Contact videos

+ Add

Constant Contact Review - The Pros & Cons of the Newsletter Tool

More videos:

  • Review - Constant Contact Review/Tutorial (2020) Full Step-By-Step Walkthrough
  • Review - Best Email Marketing Service? Mailchimp vs Constant Contact vs ConvertKit vs Aweber vs Drip

Category Popularity

0-100% (relative to Desk.com and Constant Contact)

Desk.com

Constant Contact

Help Desk
100 100%
Help Desk
0% 0
Email Marketing
0 0%
Email Marketing
100% 100
Customer Support
100 100%
Customer Support
0% 0
Email Marketing Platforms
0 0%
Email Marketing Platforms
100% 100

User comments

Share your experience with using Desk.com and Constant Contact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and Constant Contact

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Source: financesonline.com

Constant Contact Reviews

10 SurveyMonkey Alternatives and Competitors in 2024
Constant Contact is a dynamic platform that empowers you to engage with your audience effectively. Its user-friendly interface allows you to create and send professional emails, design eye-catching newsletters, and automate email campaigns effortlessly.
Source: clickup.com
11 Best Email Marketing Software for eCommerce in 2023
Constant Contact, founded in 1995, has stood the test of time and reinvented itself to become one of the best email marketing software for eCommerce businesses. It offers essential email automation features like auto-responder and templates. Additionally, its event marketing tools make it a great choice for eCommerce businesses seeking a simple yet effective email marketing...
Source: www.getshow.io
10 Best Software for Creating Newsletters: Top Picks!
Sending and receiving feedback is easy with newsletter platforms like Mailchimp, Constant Contact, and especially Publicate. What makes a tool like Publicate unique is that it integrates with many email clients – Gmail, Outlook, and others.
Source: publicate.it
5 Best Newsletter Tools & Software for Engaging Emails
Constant Contact also delivers exceptional support to its customers. Whether you need advice over the phone, a live chat session or guidance with various platform functions, help is never far away. This comprehensive customer service strategy ensures that businesses can easily tackle any issues encountered during their email campaigns.
Source: publicate.it
Cheap Email Marketing Services: 6 Great Budget Tools Compared
As mentioned above, Constant Contact starts you off with a highly generous 60 day period where you can use their email marketing tools and services completely free-of-charge.
Source: themeisle.com

Social recommendations and mentions

Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: almost 3 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

Constant Contact mentions (0)

We have not tracked any mentions of Constant Contact yet. Tracking of Constant Contact recommendations started around Mar 2021.

What are some alternatives?

When comparing Desk.com and Constant Contact, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Campaign Monitor - Email marketing software built for designers and their clients to run successful email campaigns.

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