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Desk.com VS Chatango

Compare Desk.com VS Chatango and see what are their differences

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Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

Chatango logo Chatango

Add free live chat to any web page. Chatango is a live group on your site
  • Desk.com Landing page
    Landing page //
    2023-10-09
  • Chatango Landing page
    Landing page //
    2018-09-29

Desk.com videos

+ Add

Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Chatango videos

+ Add

Chatango - Who is the real Ubear?

More videos:

  • Review - Chatango
  • Review - Python Chatango Bot - From Scratch - pt. 1

Category Popularity

0-100% (relative to Desk.com and Chatango)

Desk.com

Chatango

Help Desk
62 62%
Help Desk
38% 38
Customer Support
41 41%
Customer Support
59% 59
Business & Commerce
0 0%
Business & Commerce
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using Desk.com and Chatango. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk.com and Chatango

Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Source: financesonline.com

Chatango Reviews

We have no reviews of Chatango yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Desk.com should be more popular than Chatango. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: over 2 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: about 3 years ago

Chatango mentions (1)

  • What did you embed in a Notion page and think is useful? Please share!
    For example the other day I saw a chatango chat embedded in a template, thought it was pretty cool. Source: almost 3 years ago

What are some alternatives?

When comparing Desk.com and Chatango, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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