Software Alternatives & Reviews

Databox VS Zendesk

Compare Databox VS Zendesk and see what are their differences

Databox logo Databox

Databox is Business Analytics platform that helps companies deliver insights and analytics anytime and anywhere.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Databox Landing page
    Landing page //
    2022-01-21

Databox pulls all your data into one place, so you can track performance and discover insights in real-time.

  • Zendesk Landing page
    Landing page //
    2022-03-08

Databox videos

Databox - Business Analytics Platform & KPI Dashboards

More videos:

  • Review - Save Hours on Marketing Reports, Use Databox | My Favourite Tools #4
  • Review - Databox Review: Automated Client Reporting for Agencies — #AgencyToolbox

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Databox and Zendesk)
Data Dashboard
100 100%
0% 0
Customer Support
0 0%
100% 100
Business Intelligence
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Databox and Zendesk

Databox Reviews

8 Databox Alternatives: Which One Is The Best?
If you are unsatisfied with the features or pricing models of Databox, you can check the platforms I have listed below. Even though you are not sure or confused about the options, you should not decide before examining all the pros and cons of the listed tools. However, if you are still not satisfied with the listed options, HockeyStack will help you get informed about...
Source: hockeystack.com
27 dashboards you can easily display on your office screen with Airtame 2
Databox has a clever drag-and-drop editor that makes data visualization a breeze. It has a ton of integration options so you can connect all data sources, no matter where you want your information to come from.
Source: airtame.com
5+ Cheap Alternatives & Competitors Of ChartMogul
Databox is famous among all the businesses as it provides analytics of almost all the business sectors, payment analytics being one of them. Another fascinating feature that makes Databox a cheap alternative to ChartMogul is the availability of multiple dashboards which can be customized using a drag-and-drop editor.
5+ Cheapest PayPal Payment Metrics Services
Databox is a leading payment analytic software provider which gives you all the business KPIs at one place, the system also provide the PayPal analytics software which can be used to monitor your balance, sales, fees, refunds and much more. You can also know what are the top products and services that are purchased by your customers.
Source: www.pabbly.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Zendesk might be a bit more popular than Databox. We know about 7 links to it since March 2021 and only 6 links to Databox. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Databox mentions (6)

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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Databox and Zendesk, you can also consider the following products

Geckoboard - Get to know Geckoboard: Instant access to your most important metrics displayed on a real-time dashboard.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Klipfolio - Klipfolio is an online dashboard platform for building powerful real-time business dashboards for your team or your clients.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Grow - Grow is a business intelligence software that empowers businesses to become data-driven and...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!