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CustomGPT.ai VS Desku.io

Compare CustomGPT.ai VS Desku.io and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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CustomGPT.ai logo CustomGPT.ai

Turn Data into Dialogue with AI-Driven Precision.

Desku.io logo Desku.io

Customer support simplified
  • CustomGPT.ai CustomGPT.ai | Custom GPT With ALL Your Business Content
    CustomGPT.ai | Custom GPT With ALL Your Business Content //
    2024-08-30
  • CustomGPT.ai Pricing - CustomGPT.png
    Pricing - CustomGPT.png //
    2024-08-30
  • CustomGPT.ai Sign In
    Sign In //
    2024-08-30
  • CustomGPT.ai CustomGPT's Dashboard
    CustomGPT's Dashboard //
    2024-08-30

At CustomGPT.ai, we turn data into dialogue. Our platform uses your specific business content to create accurate and secure conversations. It's designed for anyone to use effectively, helping your teams respond faster and improving how you engage with customers. Think of CustomGPT.ai as a tool that not only enhances team productivity but also boosts customer satisfaction and drives revenue, all through a user-friendly, no-code interface.

Main Use Cases:

  • Knowledge Management: Onboarding & Training, Internal Search Tool, and Competitive Analysis
  • Topic Research: Customer Service, Engagement Analytics, and Help Center Optimization
  • Customer Engagement: Research Assistance, Content Analysis, and Site Search
  • Desku.io Landing page
    Landing page //
    2023-05-06

CustomGPT.ai features and specs

  • High Accuracy
    Our anti-hallucination technology delivers industry-leading precision.
  • Extensive Document Support
    Ingests 1400+ document types and handles over 60 million words.
  • Multilingual Integration
    Supports 92 languages and sitemap integration.
  • Multiple AI Agents
    Create up to 10 AI agents per standard account.
  • Flexible Deployment
    Deploy via live chat, website embed, SGE, API, or AI assistant.
  • Citations
    Includes citations for credible responses.
  • SOC-2 Compliant
    Meets high security and privacy standards.

Desku.io features and specs

  • User-Friendly Interface
    Desku.io is designed with a clean and intuitive user interface, making it easy for users of all skill levels to navigate and use effectively.
  • Multi-Channel Support
    The platform allows businesses to manage customer inquiries from various channels such as email, live chat, and social media in one place.
  • Automation Features
    Desku.io provides automation tools that streamline customer support processes, reducing the manual workload with features like automated ticket routing and canned responses.
  • Scalable Solution
    The system is built to scale with your business, accommodating growing numbers of customer interactions and support agents as needed.
  • Integration Capabilities
    Desku.io can be integrated with a variety of other software and platforms, enhancing its functionality and ensuring it fits seamlessly into existing workflows.

Possible disadvantages of Desku.io

  • Learning Curve for Advanced Features
    While the basic features are easy to use, there may be a learning curve to fully utilize the more advanced functionalities of Desku.io.
  • Cost
    For small businesses or startups with tight budgets, the subscription costs may be a consideration, especially for premium features.
  • Limited Customization
    Some users may find that Desku.io offers limited options for customization to tailor the software precisely to their needs.
  • Dependence on Internet Connectivity
    As a cloud-based solution, Desku.io relies on a stable internet connection, which can be a drawback in areas with poor or unreliable connectivity.
  • Potential Over-Reliance on Automation
    While automation is beneficial, there’s a risk of over-relying on these features, which may reduce the personal touch in customer interactions.

Analysis of CustomGPT.ai

Overall verdict

  • CustomGPT.ai is a strong choice if your needs revolve around personalized content generation and AI model customization. It stands out with its user-friendly interface and the flexibility it offers in creating custom solutions. Its performance and capabilities make it a valuable tool in the workspace for those who require specific and contextually relevant AI-generated content.

Why this product is good

  • CustomGPT.ai is notably effective for those seeking a bespoke solution for generating content utilizing the power of AI. It offers a platform where users can create tailored AI models that suit their specific content creation needs. The ability to customize the underlying model allows for a higher degree of relevance and accuracy in generated content, which is a significant advantage for businesses and individuals needing precision and personalization.

Recommended for

  • Businesses needing customized AI solutions
  • Content creators looking for personalized content generation
  • Organizations aiming to integrate specific knowledge bases into AI models
  • Developers interested in customizing AI tools for niche applications

CustomGPT.ai videos

+ Add

The Easy Way To Transform Customer Experiences With AI- CustomGPT

Desku.io videos

+ Add

Desku.io Review - Customer Support Help Desk with Knowledgebase, Portal, & eCommerce Integrations

More videos:

  • Review - Desku.io Ticketing System Overview - How Conversional Ticketing Platform Works

Category Popularity

0-100% (relative to CustomGPT.ai and Desku.io)

CustomGPT.ai

Desku.io

AI
100 100%
AI
0% 0
Customer Support
0 0%
Customer Support
100% 100
Productivity
100 100%
Productivity
0% 0
CRM
0 0%
CRM
100% 100

Questions and Answers

As answered by people managing CustomGPT.ai and Desku.io.

Who are some of the biggest customers of your product?

CustomGPT.ai's answer

-MIT -Biamp -Dlubal

What makes your product unique?

CustomGPT.ai's answer

CustomGPT is based on your business content. This results in trusted responses based on your business – not generic responses you would see in ChatGPT.

CustomGPT is powered by the same advanced AI language models (LLMs) that power OpenAI’s ChatGPT-4, so you get the latest in AI technology. And since it has ingested your data, it can generate more accurate and relevant responses, without hallucinations – that is, making up facts. This enhances the overall performance and personalization, allowing your business to benefit from improved employee efficiency and customer experience.

As AI technologies continue to advance, we will automatically include the latest AI technology in all CustomGPT chatbots, so you can benefit from the latest AI technology always and automatically!

User comments

Share your experience with using CustomGPT.ai and Desku.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, CustomGPT.ai seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CustomGPT.ai mentions (10)

  • Would it be profitable to build chatbots for people using ChatGPT?
    Problem is there's this no-code site that makes the entire process very simple, so not sure what value I'll be bringing to the table if they can just use that site. Source: over 2 years ago
  • AI Chatbot companies?
    Https://customgpt.ai/ - Seems to be more robust, the guy behind it has had software businesses before and claims its doubling every few weeks. Has more robust ability to upload files, scale and be secure it seems. Source: over 2 years ago
  • ChatGPT + PDF Database
    This might be what you are looking for https://customgpt.ai/. Source: over 2 years ago
  • So we built CustomGPT an OpenAI-powered platform that allows anyone to “Build Your Own ChatBOT” using your own data.
    Would you like to give it a trial ? Learn more here : https://customgpt.ai/ ... Feel free to ask us anything, really! And be sure to let us know what you think! Source: over 2 years ago
  • [P] Build ChatGPT-4 chatbots with your own data using CustomGPT.
    Learn more here: https://customgpt.ai/. Source: over 2 years ago
View more

Desku.io mentions (0)

We have not tracked any mentions of Desku.io yet. Tracking of Desku.io recommendations started around Jul 2022.

What are some alternatives?

When comparing CustomGPT.ai and Desku.io, you can also consider the following products

SiteGPT - ChatGPT for every website.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

150 ChatGPT 4.0 prompts for SEO - Unlock the power of AI to boost your website's visibility.

ioni.ai - Boost your customer support productivity with ChatGPT-4

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