Managing customer interactions across multiple channels is overwhelming, especially when response times lag and personalization falls short. Intelswift simplifies this complexity by combining AI automation with a seamless omnichannel experience, empowering businesses to transform customer service, sales, and marketing.
Intelswift is an AI-driven customer service automation platform that integrates channels and workflows into one solution, enabling faster responses, smarter automation, and superior customer experiences.
Features:
AI-Powered Omnichannel Communication.
Swift AI Copilot โ a personal AI assistant in every team memberโs workspace.
Workflow Automation.
Proactive sales and customer support AI agents.
Helpdesk:โจLive chat, ticketing, and omnichannel communication โ all in one workspace.
AI Knowledge Baseโจand Help Center.
AI Agents Marketplace with ready-made niche agents and the ability to build your own โ no coding required.
Leverage AI-driven insights to optimize your customer engagement strategy. Track key metrics like first-contact resolution (FCR), CSAT, and SLA adherence in customizable dashboards.
Curious to try? Start with a free 21-day trial of the Business Plan, unlocking full access to all Intelswift features.
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Intelswift's answer:
Intelswift was born out of necessity. When launching tech education programs across multiple countries, we struggled with slow response times, language barriers, and the high cost of scaling human support. Even with sales scripts and training, our team couldnโt keep up with the volume or deliver the technical accuracy our audience expected. So, we built our own AI-driven solution to automate customer support. What started as an internal tool quickly evolved into a product helping startups and service teams scale smarter โ without hiring more people.
Intelswift's answer:
Intelswift brings enterprise-grade features โ like AI agents, smart routing, live chat, and analytics โ at a fraction of the usual cost. We offer free custom integrations for high-volume clients and move faster than traditional enterprise vendors. While big corporations are slowed down by processes, we provide the flexibility and speed to tailor solutions in days, not months.
Based on our record, Ctrl seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
(Disclaimer, I'm the co-founder of https://getctrl.co/); You can easily leverage AI in your sales operations day-to-day with our product, it lets you embed entities from your CRM and to smartly prompt the AI with pre-defined templates, allowing you to generate follow-up emails & update your pipeline. Source: over 2 years ago
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