Software Alternatives, Accelerators & Startups

Ctrl VS Intelswift

Compare Ctrl VS Intelswift and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Ctrl logo Ctrl

A modern UI for your complex CRM workflows

Intelswift logo Intelswift

All-in-One AI products ecosystem with Helpdesk, AI agents, Tickets, Workflows and more. With Intelswift, you get enterprise-grade features to automate customer communication with AIโ€”at no extra cost.
  • Ctrl Landing page
    Landing page //
    2023-09-25
  • Intelswift Landing page
    Landing page //
    2025-04-02

Managing customer interactions across multiple channels is overwhelming, especially when response times lag and personalization falls short. Intelswift simplifies this complexity by combining AI automation with a seamless omnichannel experience, empowering businesses to transform customer service, sales, and marketing.

Intelswift is an AI-driven customer service automation platform that integrates channels and workflows into one solution, enabling faster responses, smarter automation, and superior customer experiences.

Features:

  1. AI-Powered Omnichannel Communication.

  2. Swift AI Copilot โ€” a personal AI assistant in every team memberโ€™s workspace.

  3. Workflow Automation.

  4. Proactive sales and customer support AI agents.

  5. Helpdesk:โ€จLive chat, ticketing, and omnichannel communication โ€” all in one workspace.

  6. AI Knowledge Baseโ€จand Help Center.

  7. AI Agents Marketplace with ready-made niche agents and the ability to build your own โ€” no coding required.

Leverage AI-driven insights to optimize your customer engagement strategy. Track key metrics like first-contact resolution (FCR), CSAT, and SLA adherence in customizable dashboards.

Curious to try? Start with a free 21-day trial of the Business Plan, unlocking full access to all Intelswift features.

Ctrl

Website
getctrl.co
Pricing URL
-
$ Details
-
Release Date
-

Intelswift

$ Details
paid Free Trial $19.0 / Monthly (1 AI agent, GPT-powered LLMs, and essential reports)
Release Date
2024 October

Ctrl features and specs

No features have been listed yet.

Intelswift features and specs

  • AI-Powered Omnichannel Communication
    Deliver consistent, personalized support across web, WhatsApp, email, Fb, Telegram.
  • Swift AI Copilot
    By learning from your knowledge base, it answers questions, generates data-rich reports, forecasts trends, and identifies anomalies. Businesses save hours โ€” unlock actionable insights and automate complex tasks with our AI Copilot.
  • Advanced Workflow Automation
    Automate routine support tasks like ticket creation, email responses, lead qualification and meeting scheduling.
  • Smart Sales and Marketing AI Agents
    Integrated CRM connections enable seamless data sharing, while behavioral insights optimize campaign timing and messaging.
  • LiveChat and AI Agents for 24/7 Support
    Respond to customers in under five seconds with AI agents, escalating complex queries to human agents when needed. Multilingual capabilities ensure you connect meaningfully with diverse audiences.
  • Advanced Analytics
    Leverage AI-driven insights to optimize your customer engagement strategy. Track key metrics like first-contact resolution (FCR), CSAT, and SLA adherence in customizable dashboards.

Ctrl videos

Ctrl Review - with Tom Vasel

More videos:

  • Review - CTRL Review: A Meal Replacement for Gamers?!
  • Review - SZA - Ctrl ALBUM REVIEW

Intelswift videos

How to create AI customer support agent

More videos:

  • Demo - Streamline workflows, elevate support, and convert leads with AI-powered efficiency.

Category Popularity

0-100% (relative to Ctrl and Intelswift)
CRM
100 100%
0% 0
Customer Support
0 0%
100% 100
Sales
100 100%
0% 0
Sales And Marketing
0 0%
100% 100

Questions and Answers

As answered by people managing Ctrl and Intelswift.

What's the story behind your product?

Intelswift's answer:

Intelswift was born out of necessity. When launching tech education programs across multiple countries, we struggled with slow response times, language barriers, and the high cost of scaling human support. Even with sales scripts and training, our team couldnโ€™t keep up with the volume or deliver the technical accuracy our audience expected. So, we built our own AI-driven solution to automate customer support. What started as an internal tool quickly evolved into a product helping startups and service teams scale smarter โ€” without hiring more people.

What makes your product unique?

Intelswift's answer:

Intelswift brings enterprise-grade features โ€” like AI agents, smart routing, live chat, and analytics โ€” at a fraction of the usual cost. We offer free custom integrations for high-volume clients and move faster than traditional enterprise vendors. While big corporations are slowed down by processes, we provide the flexibility and speed to tailor solutions in days, not months.

User comments

Share your experience with using Ctrl and Intelswift. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Ctrl seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ctrl mentions (1)

  • Have you started using AI in your day to day?
    (Disclaimer, I'm the co-founder of https://getctrl.co/); You can easily leverage AI in your sales operations day-to-day with our product, it lets you embed entities from your CRM and to smartly prompt the AI with pre-defined templates, allowing you to generate follow-up emails & update your pipeline. Source: over 2 years ago

Intelswift mentions (0)

We have not tracked any mentions of Intelswift yet. Tracking of Intelswift recommendations started around Mar 2024.

What are some alternatives?

When comparing Ctrl and Intelswift, you can also consider the following products

OptiOpp CRM - A Salesforce Inspired Notion CRM

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ConnectOS: StartOS' Lean Startup CRM - Lean, automation friendly CRM tool, built in Notion.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Freshworks - Delight your customers, from wherever you are